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Canada Moving - Campbell Moving Systems Stittsville Branch

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2.9 Google Review

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165 Iber Rd, Ottawa, Ontario, K2S 1E7, Canada

(613) 831-4734 www.campbellmoving.ca/en-ca/locations/ontario/stittsville/campbell-moving-systems-ltd

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Refresh Reviews 2.9

Chris Davis

Jun 2, 2018

Booked a move with Campbell; I requested and received a confirmation letter stating 2 men plus truck with a 4 hour minimum. Perfect. On moving day, 3 men show up and the rate is suddenly $25 more per hour. I asked why there were 3 men, the movers had no idea and I had little choice but to sign off on the new price at the door. The move took just 3 hours plus 40 minutes transit time to and from the depot (a bit of a joke since I live 4km from the depot). I was charged the 4 hour minimum. I contacted Campbell regarding the above, no response. I feel I was overcharged by ~$100 plus tax, I could have easily done the work of the third guy. The least they could have done was just charge the total move time of 3.5 hours and refund me $65 plus tax. Two of the movers were amazing, nothing was damaged and everything went smooth. The third guy stated he was relatively new and he wasn't all the useful. If you only need 2 movers - look elsewhere.

Victoria Saab

Jun 28, 2018

They broke our new borns dresser that was over 300$ and only gave back 45$. I wish we did more research on other companies but dealing with a new baby at the time. Not sure why they charge excessive amount for travel and not convenient there coming from sttitsville during rush hour. The night before my husband emailed them to ask how much insurance would be (do your research,movers should automatically include this)but they didnt respond and now it cost us alot of money for all this headache.

Dora Boukouris

Jan 26, 2018

Worst moving experience ever. The crew was friendly, respectful.However the move took 16 hours to move a small town home that took my previous 2 moves 8 hours. I was quoted for 8 hours. The company charged me for 10 after filing a complaint. The other issue was some damaged goods and my brand new floors. which i will not be compensated for because I had not purchased the insurance. sigh..

Jonathan Christie

Jan 20, 2018

The crews doing the moves are fantastic. Administratively I’ve never dealt with a more brutal company - totally unprofessional. I’d never use them again or recommend them.

Amy C

Mar 21, 2018

*REVIEW UPDATED* Customer service got back to me and I am now expecting a refund of the promised 3% discount and will eventually receive the 50 bonus Air Miles. Yay. This has been a difficult process to go through but at least the two moving guys that moved me were great.

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