U-Pack

I was transferred from Montreal (Canada) to Minneapolis (USA) and did some shopping around for moving companies that could do it through the border for my personal effects (condo size). I found U-Pack and it was great and affordable. I had issues with parking a trailer in my condo building so I called U-pack to make a reservation and make multiple questions, I found it was a great customer service, very polite and supportive. At the beginning I thought I was going to use 10 Ft of space but after planning my boxes and furniture setup i was able to fit everything in a 5 ft space. I called again to change my reservation, and again they were very helpful and made the changes with no issue. Also, I have to say I called several times to change my moving date, and every time U-pack service helped me with that in the best way. U-pack works with ABF truck company, so I went there with my stuff, and the local guys in Montreal were very supportive as well, Kevin showed me where to park my van and where to accommodate my things. I was travelling one week later, so in order to complete all the documentation for the move I had to wait for my visa documentation. After that I sent the papers to U-pack by email and they were ready to move my stuff to its destination (Minneapolis Station). I was able to track where my stuff was day by day, and when it arrived to the station, I called U-pack again to change the delivery type from station to my home, (I paid something extra, but it was worth it because it was cheaper than going myself and using a moving company or hiring someone). Before arriving, U-pack called me several times to let me know that the trailer was coming. When it arrived, I told the driver where to park and let the trailer, then he helped me unloading the ramp and disassembling the separations used for my stuff. It took me 2 hours to move everything to my new apartment, and then I called U-pack again so they could pick up the trailer. A new driver arrived 30 minutes later and picked up the trailer. At the end of the day, I was very happy with the service both U-pack and ABF delivered because of the great service and hassle free moving from one country to another.