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All Around Moving & Storage

All Around Moving & Storage

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4.6 Google Review
14715 5 M Center Dr, Romulus, Michigan, 48174, United States
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Mar 12, 2018
I was moving from my home into a storage unit and then from there to my new home. I was given fair pricing but lied to a few times. First, the crew that moved me from my house into the storage unit did a good job. I was told I could request them for the second move. I was told that at least 3 times,even up until the day before the second move. They already knew where my things were and packed them in so it would have been quicker for them to move it to the new house. they sent me a different crew on moving day. They took, of course, longer. They are paid hourly. The movers that took my things from the unit to the new house bumped walls and doors. They even damaged the trim around one of the guest bedrooms. When I asked them each, individually, who did it, they all lied and said it was already there. IT WAS A NEW HOUSE AND NEVER BEEN LIVED IN. Everything was in perfect condition. They also lost the legs off of my sofa chair. After several phone calls and emails (about 8 calls and 6 emails) I still don't have my legs. The office blames the movers, the movers blame the other movers, the other movers blame someone else. The claims division apparently took over a month to send the guy that handles these things my information. Marty, the guy who fixes this stuff, said they didn't send him my info. until about 6 weeks after the move. The claims lady (Sheryl) at the office said she thought the other people were taking care of it. Either way, like so many companies who forgot how to take care of the little guys, they forgot about me. It's been almost 8 weeks since the move and they're "still working on it". Don't use unless you don't mind your stuff getting broken, dented and/or lost.

Jun 20, 2018
I was just moved from one apartment to another, with a stop at a storage facility. This was my best moving experience ever, Craig & James were friendly, fast & courteous. I will definitely be use AAMS when i get my house, as well as recommending to others. Thank you guys so much

Jun 19, 2018
I told them I wanted to book them for July 6 and waited for them to send me a quote, emailed them back TWICE telling them I wanted to book it (once the same day and the second the following morning). Called them and they said they gave my date away to someone else. When I asked why they didn't give me the courtesy of a phone call, they said they lost my number (but they had my email). Then I asked them if I could get a discount for the hassle on another day and they said no. These people are totally unprofessional. Don't waste your time.

Dec 19, 2017
These guys were awesome. Great attitude, very professional and respectful. They moved my stuff in a timely manner and did not dilly dally. After a lot of hick ups with buying my house, these guys came in and made this a very stress free move. I can not Thank them enough.

Apr 29, 2018
Great company! Used them more then once and always had a great experience.

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