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U-Pack

U-Pack

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4.3 Google Review
6250 Inkster Rd, Romulus, Michigan, 48174, United States
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Aug 23, 2018
Moved from Michigan to Florida. Drivers were super friendly and professional. Made sure we knew how to load the trailer. Pickup and delivery were right on time. Would definitely recommend them.

Jun 28, 2018
Delivery and pick-ups were on time. Friendly drivers. If you fill the truck you cannot get the ramp stored on it. (Not enough room). Call for separate ramp pick-up. Most importantly, secure the load inside. Trip from Michigan to Florida tossed many things around even after carefully packed and secured. Center of trailer gets the least pounding. Overall would use again!

Jun 12, 2018
The helpers were super fast, professional, courteous, and friendly. They showed up on time got the job done soon and were very helpful. Highly suggest the service to anyone needing moving help.

Sep 24, 2017
First I just want to say overall I did like u pack, their trailer options were way better than pods(a lot more space) I like that when I used less than the entire 26 feet I had a bulkhead to put in front of my stuff. I woke use them again. My only complaints were the trailer drop off didn't go so smooth. They have me a three hour window for drop off. I called them 40 minutes after that window and stood they were running behind. I was told that the driver d picking up the trailer and would call me when he was closer. 20 mins later I get a call from my storage unit place saying that a trailer was there so I had to hurry up and pack u up all of my belongings and rush over there. Luckily I was working at a library around the corner or he would have been waiting a while for me to get there. I get there he said I call the number and it said invalid number... So you couldn't try a second time to see if you had entered an incorrect number? Nope. Then as we were doing a walk around there was a giant hole through the entire trailer wall. I was instructed to just throw some duct tape on it and he would note it down. I found it out from my drop off driver that the drop of driver should have caught that before the trailer was ever delivered.

Feb 7, 2018
I very rarely write reviews but felt like I needed to for UPack. When my wife and I were looking at options for moving from Michigan to Colorado, we looked at the usual suspects and stumbled on UPack. It seemed like the recent reviews were all very good but some of the past reviews weren't all that great so we were a bit nervous. Ultimately decided to pull the trigger on the cubes mostly because of the cost vs other options. Couldn't be happier that we went with UPack. Customer service was easy to work with and the cubes were delivered promptly, picked up shortly after we had packed them, and delivered a few days later in Colorado. We packed them very well and as a result had virtually no casualties (one broke chair leg, totally my fault). Overall, it was a great experience and if I move again, I will certainly use UPack.

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