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Refresh Reviews 3.8


Oct 22, 2018
A friend referred me to You Move Me. Used the Toronto location. Loved the experience. I was moving from Burlington which I was told was a different franchise. The manager called me and informed me it was under new managment from the Toronto location just last month so I decided to give them a try. I was nervous at first about moving but was put at ease when I hired You Move Me. Completely pleasant experience from the estimate to the move. I was very impressed at how well they took care of my belongings! The team was happy and full of energy which made my small move stress free! Highly recommended.

Jun 29, 2018
Received an in-home quote. Price was higher than all other quotes we received but the owner said for me to call him back once we finished reviewing quotes and he would see if there was any way he could compete with the other quotes we received. He seemed nice and knowledgeable so we thought we would honour his ask/recommendation. I called him twice and left two voice mails. Never received a return phone call. Imagine if we were trying to call him during our move or afterwards and an item was damaged?! Not good business practice to not return prospective clients phone calls. We were very turned off by this. Lost all confidence in this company. We hired another moving company and will never consider this company again in the future. UPDATE: Received a call today from this company’s head office about my review. The woman I spoke with asked me how I could leave a review when I didn’t use this company. She went on to condemn me for this and told me it wasn’t fair. She was extremely rude and condescending in my opinion.

Sep 12, 2018
Understaffed and Poor Follow Up We had You Move Me do our move from Burlington, ON to Waterloo, ON. They were short staffed to move our 5,000 sq. Foot home and didn’t have enough space in the trucks which caused them to “jam in” furniture and cause damage and breakage. They completely broke my sons desk. Once they got to Waterloo to unpack they were so tired they were hitting furniture against door frames and mouldings. We followed up numerous times with this Company. It’s Franchised and everything roles back to “Jimmy” who has yet to get us a resolution to these problems almost 3 months later. Also the "wardrobe boxes" they provided (part of their value add) were soaking wet and dirty because someone left the truck open all night to move our clean clothes.... nice touch. We should have paid more and got a reliable company who would’ve treated our house and belongings with more respect. If you’re thinking of hiring these guys RUN, run fast and run far away!

Jun 28, 2018
April 4, 2018, my piano fell off the ramp which wasn’t secure in front of several witnesses. Damaged and left in storage by the owner. THREE months later nothing done. Doesnt want his premiums to go up. That’s why we have insurance! I need my piano back! It’s my livelihood. A single mom who needs her piano for work!

Feb 6, 2018
You Move Me helped to move a large household with lots of content in an extremely professional way. They were timely, cheerful, fast (wow I am still impressed how easily they moved our super heavy treadmill) and careful. They loaded two trucks - and when unloaded they carefully placed everything (and some items we gave a wrong location for - so they moved those). When they left all was clean (no dinged walls, no broken items). We used other movers before (and looked at 4 others this time): in the future it is only You Move Me for us!

INDUSTRY BLOGS

Grain Games: The Whisky Character Playground

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Hello, whisky wanderers! Ready to hop, skip, and jump into the rollicking world of grains and their whimsical influence on whisky character? From the robust charm of barley to the sweet...

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Whiskeys of the World: Types and Distinctions

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Whiskey, a beverage enjoyed globally, varies considerably in its characteristics, production methods, and styles. Different countries and regions have their unique whiskey styles...

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The Great Whisky Adventure: A Journey Back to the Earliest Drops in History

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Join us, dear readers, as we embark on an exciting journey back in time, tracing the footsteps of our whisky-loving ancestors! From the mystic east to the rugged Celtic lands,...

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Creating Magic in a Barrel: A Step-by-Step Guide to Crafting Traditional Whiskey

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Hello, whiskey lovers and budding distillers alike! Today, we're taking a fascinating journey into the heart of the distillery to uncover the meticulous step-by-step process of...

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Carrie Nation: A Crucial Catalyst of the Temperance Movement

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Carrie Nation, born Carrie Amelia Moore on November 25, 1846, in Garrard County, Kentucky, was a formidable figure in the American Temperance Movement, known for her audacious...

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The Chemistry of Whiskey Aging: Impact on Taste and Quality

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Aging is a critical stage in whiskey production. The choice of cask, the length of maturation, and the aging environment all influence the spirit's final character. But what are...

Smithville Whiskey

Whiskey Production: 18th Century Methods vs Modern Techniques

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In the 18th century, the choice of grain for whiskey production was largely determined by regional availability. In Scotland and Ireland, barley was the predominant grain, while...

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A Spirited History: The Role of Whisky During American Prohibition

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Whisky lovers, get ready for a journey into the past, as today, we're delving into the intriguing role whisky played during one of the most dramatic periods in American history...

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