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Parker Street Rental & Storage

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4.5 Google Review

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17 Parker St, Belleville, Ontario, K8P 1C9, Canada

(613) 968-4899 www.uhaul.com/Locations/Truck-Rentals-near-Belleville-ON-K8P1C9/055426

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Refresh Reviews 4.5

Tom K9H

Aug 7, 2018

Good movers, but they were 45 minutes late, even though we had confirmed the arrival time with them in advance. The movers told us it wasn't due to traffic -- they just left too late. This added stress to our move because we had booked the elevator at our new place for a particular time. We also feel misled regarding the charges. When we booked the move, we asked how much our total would be all-in, including taxes and fees, and they told us less than $600. They ended up charging us $975, without providing a detailed invoice explaining the charges. We understand that there's a margin of error with quotes, but that's a significant difference! When we called and spoke with them about it, they sent us an invoice, but did nothing to rectify the situation. We have no recourse because, while we asked them to send us a written copy of the quote, they didn't send a proper and complete quote; they just sent the equipment rental contract. It's possible there was a miscommunication, but at any rate, we feel they should be clearer and more transparent about their pricing and quotes. If you decide to move with them, be sure you get written documentation of their COMPLETE quote so that you can keep them accountable.

Matty Bourgoin

Oct 30, 2018

Havent even got to rent from them yet. Call. Asked if they had some bigger trucks as all these places around here seem to only have the tiny trucks. I was told they'd call around and let me know. Now its after 5, place is closed, havent heard anything, and still needing a large u haul truck for tomorrow. Hung around town waiting. I live a half hour drive from here, have a hungry 8 year old step son with me, and could have been home making supper for him had I known I wasnt actually going to receive a call back to let me know or not. I could have just went home instead. Not that impressed. Last time I rented a u haul, was like 20 years ago. Called. Walked in and signed everything, and left with a truck the very next day. Knew exactly what was going on! Today, google u haul in the area, and get a bunch of businesses that only rent the tiny trucks,or get someone who raises your Hope's in getting some assistance, only to be left sittingwaiting until after closing hours. Thanks U Haul, from myself and a hungry 8 year old asking why we didnt just go home and make supper instead. Muchly appreciated! NOT!

J Brown

Aug 23, 2018

Great prices and service. Quick drop off too. Fantastic.

Lisa Delion

Sep 20, 2018

Warning - Don't use their movers. Very unreliable and disrespectful of your belongings. Not a good experience for my move. (It's been a month and a half since my move, still waiting for a call.) Finally received invoice after a phone rant and was overcharged, movers were late, careless with my furniture and moved some of my items in their personal vehicle which insurance isn't covered by UHaul. Movers were very unprofessional, undependable, and dishonest. Customer service doesn't seem to be in U Haul's vocabulary.

Toni Buckley

Aug 11, 2018

Quick fast easy service!! Great help

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