My company used Premiere Van Lines for our office move, and I don't think I have, or hopefully will ever to, write such a negative review for something again. Premiere Van Lines was late to show up at the beginning of the move, their guys were quite obviously not experienced movers and did not use their resources or time well (and in saying that, there were about 15 guys on site and the move took them hours longer than it should have - and to think that each of their wages was something included in our final price), they damaged items beyond repair and in the end did not reimburse us an adequate amount for it, we had the owner of the company involved in our move and he did not tell us who he was at the time and continued to allow his movers to conduct their business very inefficiently ... the list goes on. Additionally, our sales rep (who we very much liked and met at the beginning of this whole process) was mysteriously "no longer with the company" by the time we moved, and we were none the wiser. There was no communication to us about this, and we feel as though it was done in a very sly and unprofessional way. The way I found out he was not with the company was by calling him after the move to complain about the service, and I received an "Oh, I am no loner with the company - they didn't tell you that" - very unprofessional. Not to mention they also charged our company credit card without sending us an invoice (which I had to then ask them for; and they charged us wrong) and without a final conversation with us to ensure we were happy and satisfied with their service. All and all, remember to sign up for good insurance coverage when you do a move (especially with these guys) and don't believe the sales folks when they say "oh our guys are great, you're in good hands". I hope this review helps you in choosing the movers that are right for you or your company.
