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Speedy Transport Group

Speedy Transport Group

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1.7 Google Review
205 Broome Rd, Brockville, Ontario, K6V 7N5, Canada
(800) 265-5351 www.speedy.ca
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Mar 1, 2018
As a store owner my multiple skid order has been sitting in their warehouse for quite a while now. They never called me, I had to call them. Then they gave me little to no working window because "they need their truck to be back for the afternoon". What retail store opens at 7am? The driver seemed like a good guy though. Maybe a lack or resources (trucks and drivers)? A little more organisation wouldn't hurt this "Speedy" Transport company. Also, service in french from the dispatcher would've been appreciated (for deliveries in Quebec) even though it didn't influence my 2 star review.

Mar 15, 2018
As a former driver, always push push push. There is not snuff time in the day to do what is expected. Bounced from truck to truck and spend first couple hours a day finding freight. Pain in the ass. Hated every day. Terminal manager is rude ignorant and don't dare be off sick, he calls and messages you 30 times a day begging you to come in sick. Would not recommend to anybody...

Aug 8, 2017
Having been called by Speedy Transport to arrange for my Costco purchase to be delivered, we arranged time slot of between 12 and 3pm on Friday. We arranged for someone to be at home for the assigned delivery time. It was not delivered, when I called I was told it wasn't delivered because I didn't answer my telephone when they called. I didn't answer as I was at work having left someone at my home to received the delivery. I rearranged to have the piece delivered today between 12 and 3pm, I also said that if I could not be there between 12 -3pm I would call them. The delivery guy arrived at 10.38 am! The delivery guy was helpful and friendly but it is just luck that I was home. I would not use them again. When delivery is the thing you do, you ought to do it well with consistency.

Mar 26, 2018
By far the worst trucking company I have ever dealt with. They are never on time.

Aug 9, 2016
I just had one of the most exemplary customer service experiences ever, and that was from Steve one of your Drivers. Personally, as someone having career experience in: Operations, Recruitment/HR, and Training roles I can tell you that an employee with work ethic-initiative-foresight/problem solving-client relations skills like that IS NOT A DIME A DOZEN! Company's all over seek such an individual. I felt that it had to be praised publicly - even though he isn't aware. Thank you Steve!

INDUSTRY BLOGS

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