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U-Pack

U-Pack

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5.0 Google Review
50 Flyder Ave, Tonawanda, New York, 14150, United States
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Sep 19, 2018
Very responsive in delivering and pickup the trailers and cross country movement of goods. Load height of decks and grates on ramps (as opposed to a smooth surface) made loading and unloading more difficult than do-it yourself trucks. There are no tie downs on the floor or front of the trailer. (I ended up screwing hooks to the plywood front of the trailer to secure portions of the load.) Only places to secure load that were built in were in the sides of the trailer--I had some tie down straps that I was able to hook into these slots (but not all my straps could be used.) They use plywood panels to mark off your portion of the load that have integral jacks that go from wall to wall. The only way to lock the jack in place to prevent tampering is with a small diameter shackle lock--couldn't use a better lock: less concerned about theft, more of an issue of just not having any lock on hand that fit. Seemed a bit expensive, but also much easier and more convenient that a cross-country trip in a "you do it all"... probably even cheaper once all costs are considered. I would certainly use their services again, but hoping I don't have to.

Jan 17, 2018
I was brought a full semi trailer. They pulled to the spot i needed and unhooked the cab, left the trailer. Fit right under the power lines. I had the whole trailer to work with however, they charge you for 13ft but the bars can only be setup at even increments, ie 12ft or 14ft. So you either lose a foot or have to put them up at 14ft which they charged me for. Other than that, it is nice to have the extra room to work with tho. Packed everything in tightly and my stuff arrived with no damage. Very friendly staff and great to work with. They were able to work well with my schedule. Great company

Sep 8, 2017
I moved from Buffalo NY to Provo Utah and was going to rent a U-haul truck and drive myself. Glad I went with U-PAC. I did not have to worry about traffic, construction, driving slower, parking, etc. plus the truck was larger. Having someone else take care of that for a slightly higher cost is well worth it. U-pack dispatch on both ends were extremely responsive and drivers were very helpful also. As far as committed to times for drop off and pick up; they were spot on. I would definitely use U-PACK again. Very good customer experience.

Sep 8, 2017
Excellent moving experience. I used the Terminal-to-Terminal Delivery option. The cube came on time and staff at both Terminals were friendly and helpful.

Jun 14, 2017
great experience. everything arrived without an issue and all of the employees that I talked with were very helpful throughout the process. I would definitely recommend

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