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Metropolitan Movers Storage and Packing Supplies

Metropolitan Movers Storage and Packing Supplies

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3.4 Google Review
Toronto, Ontario, M3J 1Y6, Canada
(888) 587-5687
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Google Reviews

Refresh Reviews 3.4

Jun 2, 2018
This was the worst experience I have ever had, and I have moved a lot for work. The movers broke 3 mirrors and a picture frame, and when I finally spoke with a “manager”, he blamed me. He claimed that the movers were “professional” and that I must have packed them broken. I broke them and then packed them! He also literally yelled at me on the phone! My work colleagues heard him across the room. The movers also overcharged me by rounding up the time by 45 minutes, claiming they “missed breaks”, that they didn’t even mention they needed. For the last half hour of the time they were actually moving, I found them sitting in the truck. Once they saw me, they both jumped up and picked up a box. My brother and I counted 5 things they moved in the 30 min before they finished, and added another 45 minutes to it. I sent 5 emails that were ignored, and made 6 phone calls before someone finally called me back. The “Customer Service Manager” named Warren, is still yet to actually email me back. He said it would take 10-14 business days, and it’s been 5+ weeks. Not once did anyone even apologize for the experience. DO NOT HIRE THIS COMPANY!!!!! They will drive extremely slow to waste time, unpack slowly, break your things, ignore your calls and emails unless you want to book something and they want more of your money. They will also blame YOU for any issues and don’t even think about getting an apology.

May 9, 2018
Amazing guys. working with them for long time now and finally doing a review. very recommended.

Oct 20, 2017
The movers were prompt and efficent. They wasted no time. They were pleasant to speak to and understood my requests. The move actually cost a little less than the estimate and that was not a problem for them. Nothing was broken or damaged. I would highly recommend them for moving services

Oct 20, 2017
We had a great experience with Metropolitan Movers. Booking the move was quick and easy. The guys Eric and Paul who moved us are great. They were careful with our belongings and freshly painted walls. Very efficient and proffesional. I will deffenetley recommend them to any one I know.

Jun 3, 2018
My order number is 128707. Carolyn

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Opening Hours

Mon:8 am - 8 pm
Tue:8 am - 8 pm
Wed:8 am - 8 pmOpen Today
Thu:8 am - 8 pm
Fri:8 am - 8 pm
Sat:8 am - 8 pm

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