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Move Taxi - Ottawa movers - Moving companies in Ottawa

Move Taxi - Ottawa movers - Moving companies in Ottawa

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1.0 1 review
174 Colonnade Rd, Ottawa, Ontario, K2E 7J5, Canada
(613) 510-1240 www.movetaxi.com
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Aug 21, 2018

The worst

Stay away, no matter how much cheaper Move Taxi is than the competition. Even though I was promised the moon by Todd, this was a nightmare move and I couldn’t recommend not going with Move Taxi enough. Here are just some of the issues we were faced with: - The two movers (who showed up 1h15mins late) had NO tools with them, meaning no dolly, straps, tape or even gloves. Just two guys and their arms. This not only led to the move being slower than it should have been, it also exhausted the guys and led to damage to several of our items. - They weren’t able to pack a 3-bdrm apartment in a 26’ truck (nothing was stacked), leading to us having to go back for two more trips with our car after the 13 hours(!) it took for them to move our stuff. - We had to feed the movers because they were exhausted and hungry and didn't have enough gas in the truck to go somewhere to get food. - Their so-called "wardrobe boxes" are just large boxes they throw your clothes in, hangers and all. I’ve reache

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Refresh Reviews 3.4


Feb 25, 2018
Right from the start, I was impressed. They responded to my emails right away and on the day of the move were right on time. Did a great job and worked hard. I can’t say enough about these guys. Hard to find good movers who take pride in their work.

Feb 12, 2018
They moved me from Ottawa to Toronto, they did an amazing job. Very nice and clean truck, very reliable and affordable. I highly recommend using this company. I have used them few times now and they are the best moving company I’ve ever had.

Aug 21, 2018
Stay away, no matter how much cheaper Move Taxi is than the competition. Even though I was promised the moon by Todd, this was a nightmare move and I couldn’t recommend not going with Move Taxi enough. Here are just some of the issues we were faced with: - The two movers (who showed up 1h15mins late) had NO tools with them, meaning no dolly, straps, tape or even gloves. Just two guys and their arms. This not only led to the move being slower than it should have been, it also exhausted the guys and led to damage to several of our items. - They weren’t able to pack a 3-bdrm apartment in a 26’ truck (nothing was stacked), leading to us having to go back for two more trips with our car after the 13 hours(!) it took for them to move our stuff. - We had to feed the movers because they were exhausted and hungry and didn't have enough gas in the truck to go somewhere to get food. - Their so-called "wardrobe boxes" are just large boxes they throw your clothes in, hangers and all. I’ve reached out to Todd several times since the move but he ignores my calls and emails and doesn’t return any messages. *Stay away*

Feb 28, 2018
I highly recommend this company for all your moves! They are very experienced, affordable and reliable. They treat your possessions with extreme care and go above and beyond to get them to your destination without incident. I would not look beyond this company for the best service.

Jul 5, 2018
Using these guys was one of the worst experiences. The movers were unprofessional and very clearly inexperienced. They dropped and dragged an antique, severely damaging it. They damaged many other articles of furniture. I had to request that they repack the truck as they didn’t use the verticle space in the truck, and not everything would have fit. I was told they would have floor protection and moving blankets to wrap my furniture - they arrived with neither, and we were very lucky my husband could borrow some from work. When it came time to pay, the amount did not match what I was quoted (and was told would be the final price). I was also told that insurance was covered in the price. That’s all well and good if you can get ahold of them. After the move, I was able to get one response out of them, but they stopped answering emails and would not answer any calls. It was a toss up between small claims court and sucking it up as a lesson learned. At the end of the day we decided they weren’t worth the headache of chasing them, so we could get on with enjoying our first home. Be careful with these guys.

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