Perfect Packers - Movers - Ottawa, ON - VerView
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Perfect Packers

Perfect Packers

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2.6 Google Review
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1780 Woodward Dr, Ottawa, Ontario, K2C 0P7, Canada
(613) 800-8380 www.perfectpackers.com/ottawa
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Refresh Reviews 2.6
Jun 11, 2018
Perfect Packers left me and my business 40k in dept. As a supplier of staffing services, we worked with them over a period of 3 months and never received a single dime for our services. I advise NOT to work/trust this company, .
Apr 10, 2018
Thank you Perfect Packers for a smooth move on all fronts. I want to give you a 4.9 due to a tiny detail, but will go with 5 as it doesn't seem to allow use of decimals. I'll point out the tiny detail in a moment. Let me start out with compliments to Katie Dick in the office for getting things rolling. Always quick to get back to me and a true professional. Then it was a new experience for me with the capable Sharon and Stacey packing up my whole apartment. Mike and the moving out team came the following day and walked me through box numbers and got everything out smoothly and down 15 storeys in the elevator. A few days later, I met Mario and Jesse on the other end in NB in the big van they somehow manoeuvred into my common driveway that is shared with 4 buildings. Good to know Mario and Jesse were safe after their truck broke down on the highway about two hours North of Fredericton the night before. They got everything up the single flight of stairs, including some heavy pieces. All tagged items arrived. All came out well on this end, except one tea cup saucer and a glass flour container. I still haven't opened a few boxes yet. I gave tips to everyone at both apartments. Would have loved to give more, but had to pay for my own move between Ottawa and Fredericton. Sent envelopes to Sharon and Stacey via Mario. The one small detail that was missed was when the shelves were taken out of bookcases, CD and TV cabinets. All the shelf brackets were left in. When the pieces arrived in NB, three cabinets were missing brackets. I was thus not able to load them quickly. I was able to find replacement brackets for two cabinets at local hardware stores, but no luck with the CD cabinet with 4 brackets missing. That leaves a shelf unable to be installed. Other than this one detail, it was a very positive experience. Derek Carlisle Fredericton, NB
Sep 25, 2017
Moving went smooth and fast. Movers came on time, pack and unpack the truck very efficiently. I would recommend the company to others.
Jul 25, 2017
I was looking for movers, and a friend had recommended Perfect Packers. I had spoke with Juni on the phone about my needs, and the services they offered, as I would be 8 months pregnant on moving day. They were able to send me a contract via email, and was given an arrival time of 7:30-8 am for moving day. They guys arrived at 7:45. The movers laid down runners on the floors, and had our things packed in the truck in very little time. They were amazingly efficient, which I appreciated as someone who runs at 'full steam ahead'. Once we arrived at the new house; again runners were laid, and they had me sit on a chair outside the front door. They wanted me to directing which rooms the items were to be placed into, ensuring I would not lift a thing. All of our items made the move in perfect condition. Once the final paperwork was complete, it was 12 pm. The only reason for the 4 stars and not 5, was the final bill/paperwork numbers did not match our contract(not the fault of the guys doing the physical move). When the guys called their contact in the office (not Juni), she was very rude to the movers/employees(you could hear every word and her tone clear as a bell as she spoke; and she was not on speaker). In the end the numbers were corrected to reflect our contract, and the correct amount was paid. I will recommend these movers to friends and family for future moves.
Aug 4, 2017
Dealing with perfect packers and their sister company north american Van lines has been a nightmare. The customer service at the Ottawa location was rude and unprofessional. They hung up on my mother when she tried to advise that the moving charge was charged on her credit card. I feel they did not value us as a customer. After finally getting our content in B.C. we discovered damaged items and missing items which they refuse to reimburse. I am hopeful that the damage items will be addressed as it is still an open file, but the missing items is a lose cause as they advised me that the inventory sheet shows it was deliverer, therefore No further discussion will be provided for the missing items. It has been over two months since we moved and we are still dealing with damaged and lost items. I highly recommend you do NOT use these companies.

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Tue:8 am - 5 pm
Wed:8 am - 5 pm
Thu:8 am - 5 pm
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