If I could give zero stars I would. My experience here not once but every time has been worse and worse. The first time I came here it was for skate sharpening and I was told a standard wait time was 30 mins well that time goes by and our teammates came in after us to do the same as we had a game that night. They told the skate tech that they had a game and it was a ‘rush’ so the tech stopped doing ours even though it was about 40 minutes later and they were able to leave before us. Well we confronted them that yes those were our teammates and we also have a game and our time was wasted and the tech laughed and said oops sorry guys. I went to beacon hill thinking it might be better for sharpening and the tech left us with uneven sharpening. Now yesterday we came back to Deerfoot meadows at 4pm told both sets (2) skates would be sharpened and I emphasized that I needed them done for a game today and I have work and other things to do so I’d pick them up in the morning at 10. The tech last night said no problem he would make sure they were done yesterday. Today comes and they arnt done and although it wasn’t the tech this mornings fault, no one appreciates being lied to and also when the manager was told about what happened he didn’t even apologize. The same manager was working yesterday when he overheard that they would be done for today. Absolutely ridiculous for management to not even step up and apologize for lies or even trying to save face. If you are wondering why I went back in the first place it’s because I got one of their sharpening cards. Also the manager couldn’t even give me a deal or nothing this morning for again- their mistake. After this sharpening card I will drive the extra 15 minutes to pro hockey life and I recommend anyone else to do so also.
