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Habitual Sports, Fort McMurray, AB

Habitual Sports, Fort McMurray, AB

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3.4 Google Review
36 Riedel St, Fort McMurray, Alberta, T9H 3E1, Canada
(587) 276-1097 habitualsports.com
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Google Reviews

Refresh Reviews 3.4


May 29, 2019
Purchased a bike from these guys at 5PM Saturday afternoon. I take the bike out for one ride that Sunday to find out the front fork shocks are leaking. I call down Monday morning at 10 AM to let them know the shocks where leaking and that I would be returning the bike. They said they'd take a look at it and let me know what they could do. I brought the bike down at 2:30 PM Monday and they tell me they have to reach out to their rep and the owner then they would get back to me. In the mean time, I ask for a price on another bike to purchase. They call me back and say they have sent an email to the rep but they don't know when they can get back to me; but offer me a deal on a new bike; knowing full well I'm experiencing issues with my current bike. I say thanks. I expect a call Tuesday as I have purchased a bike and had it for 24 hours and there's a defect in the manufacturer's part. No call at 1:00 PM. I call and ask for the owner and the response is "I don't know when Mr. Washko will be here; sorry". I don't have an answer on your bike and I won't for atleast a week. I just purchased this bike and you're telling me I can't have any help for a week? Then the response was "Well we did offer you a great deal on the new bike." If you can't give decent customer service, you'll never be able to offset with a good price on something I don't need. To finish the story, I called revolution cycle and they don't even sell the brand and they asked me to come in and they will replace to shock on Saturday no questions asked; just get it in. That's customer service. Disappointing experience.

May 23, 2019
Thank you to the young man who helped me with my bike just today. I appreciate it.

Apr 26, 2019
Staff took a bit to engage but once they dis they were helpful

Mar 24, 2019
A bike store closed on the weekend wow. About to go drop a grand or so on bikes for the fam jam and they are closed there for losing my business as I'm going else where now. Unlivable. Also the few times I have been here the staff is clueless on there invatory and or sales. I bought rims from there before needed a new front for my down hill bike and even brought my bike in to show them my rear wheel that was still good just needed a match cause the front was totalled. And they didnt have a clue what the rik was even though I purchased them from them less then a month prior to the last visit this happened. Not a fan of sports check rather a bike store but this place is a joke go to sports check or drive to Edmonton.

Aug 13, 2018
Helpful and was the only place in town I could find a proper full face bike helmet

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Opening Hours

Mon:10 am - 6 pm
Tue:10 am - 6 pm
Wed:10 am - 6 pm
Thu:12 pm - 7 pm
Fri:10 am - 6 pm Open Today
Sat:10 am - 5 pm