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Google Reviews

Refresh Reviews 3.6


Dec 2, 2017
Some improvements could be made to inventory options. Actually observed staff being very friendly and helpful with customers. The store is clean and well organized. Although some teams and options could be improved, overall the selection is good. Prices are competitive to products at other retailers.

Jun 30, 2017
Good selection. Even more online. Staff always helpful

Feb 22, 2017
I went to Lids Kingsway late last year to have a couple of hats embroidered. The customer service is a little lacklustre, no one really asked if I needed help, and then trying to make eye contact and grab someone's attention was difficult (store wasn't busy) so I felt kinda rude being like "uh, excuse me, can I please have some help?". I pretty much knew what I wanted when I went in so the lack of action sucked. The saving grace was this- I knew what I wanted embroidered toed the line of being inappropriate, and I was vaguely aware of Lids having pretty strict policy about not taking on such jobs. The manager was there and after a little thought and discussion, she decided to let me go ahead with the job and I super appreciate that! (For those who are curious, it was a slogan from a powerlifting community I run online, the phrase "bonerkill brigade" haha) In the end, I got what I expected. I will say it kinda sucks that the embroidery fee is per-location (ie 2nd location on same hat isn't discounted), but at the same time it's to be expected with one-off jobs rather than production runs.

Feb 1, 2017
Less then a week until superbowl and the number 1 provider of sports team hats I Canada doesn't have stuff for the super bowl teams. So lame, so typically Canadian. Not impressed at all have turned to spending extra money and buying off the NFL shop for any hat now

Apr 13, 2016
Dirty hats and wasn't greeted. This place need improved staff

INDUSTRY BLOGS

The Grain Game: How Grains Shape the Soul of Whiskey

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Whiskey, a beloved spirit savored around the world, is a product of nature's simplest ingredients. At its heart, whiskey is nothing more than water, yeast, and most importantly, grain....

Smithville Whiskey

Single Malt vs. Blended Whiskey: A Comprehensive Guide

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Whether you are a whiskey connoisseur or a casual enthusiast, understanding the nuanced world of whiskey can be a delightful pursuit. Two terms that often spark curiosity are...

Smithville Whiskey

The Evolution of Whisky: 18th Century Methods vs. Modern Mastery

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Whisky lovers, we've got a treat for you today! We're going on a time-traveling adventure to compare whisky production methods between the 18th century and today. Understanding...

Smithville Whiskey

Grain Games: The Whisky Character Playground

#whiskey #smithville

Hello, whisky wanderers! Ready to hop, skip, and jump into the rollicking world of grains and their whimsical influence on whisky character? From the robust charm of barley to...

Smithville Whiskey

Whiskey Production: 18th Century Methods vs Modern Techniques

#whiskey #smithville

In the 18th century, the choice of grain for whiskey production was largely determined by regional availability. In Scotland and Ireland, barley was the predominant grain, while...

Smithville Whiskey

Bourbon: The Quintessential American Whisky with a Unique Twist

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Hey there, whisky enthusiasts! Today, we're going to delve into a topic that's as smooth as a top-shelf dram – the unique character of bourbon whisky. Now, if you're new to the...

Smithville Whiskey

Creating Magic in a Barrel: A Step-by-Step Guide to Crafting Traditional Whiskey

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Hello, whiskey lovers and budding distillers alike! Today, we're taking a fascinating journey into the heart of the distillery to uncover the meticulous step-by-step process of...

Smithville Whiskey

The Pivotal Role of Women in the Temperance Movement Leading Up to Prohibition in North America

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Historically, women have played an indispensable role in societal transformation. One such transformative movement was the Temperance Movement in North America leading up to Prohibition....

Smithville Whiskey


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Opening Hours

Mon:10 am - 9 pm
Tue:10 am - 9 pm
Wed:10 am - 9 pm
Thu:10 am - 9 pm
Fri:10 am - 9 pm
Sat:10 am - 9 pm

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