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Google Reviews

Refresh Reviews 3.6


Dec 2, 2017
Some improvements could be made to inventory options. Actually observed staff being very friendly and helpful with customers. The store is clean and well organized. Although some teams and options could be improved, overall the selection is good. Prices are competitive to products at other retailers.

Jun 30, 2017
Good selection. Even more online. Staff always helpful

Feb 22, 2017
I went to Lids Kingsway late last year to have a couple of hats embroidered. The customer service is a little lacklustre, no one really asked if I needed help, and then trying to make eye contact and grab someone's attention was difficult (store wasn't busy) so I felt kinda rude being like "uh, excuse me, can I please have some help?". I pretty much knew what I wanted when I went in so the lack of action sucked. The saving grace was this- I knew what I wanted embroidered toed the line of being inappropriate, and I was vaguely aware of Lids having pretty strict policy about not taking on such jobs. The manager was there and after a little thought and discussion, she decided to let me go ahead with the job and I super appreciate that! (For those who are curious, it was a slogan from a powerlifting community I run online, the phrase "bonerkill brigade" haha) In the end, I got what I expected. I will say it kinda sucks that the embroidery fee is per-location (ie 2nd location on same hat isn't discounted), but at the same time it's to be expected with one-off jobs rather than production runs.

Feb 1, 2017
Less then a week until superbowl and the number 1 provider of sports team hats I Canada doesn't have stuff for the super bowl teams. So lame, so typically Canadian. Not impressed at all have turned to spending extra money and buying off the NFL shop for any hat now

Apr 13, 2016
Dirty hats and wasn't greeted. This place need improved staff

INDUSTRY BLOGS

Famous Women and the Repeal of Prohibition: Evolving Perspectives

#whiskey #smithville

While women were instrumental in initiating the Prohibition era, they also played a significant role in its repeal. The societal and cultural shifts during the 1920s and early 1930s...

Smithville Whiskey

The Science of H2O: Why Water Matters in Whisky Production

#whiskey #smithville

Water, water everywhere, but not a drop to drink? Not so in whisky production! Here's a playful dive into the scientific significance of water in crafting the spirit we all adore....

Smithville Whiskey

Creating Magic in a Barrel: A Step-by-Step Guide to Crafting Traditional Whiskey

#whiskey #smithville

Hello, whiskey lovers and budding distillers alike! Today, we're taking a fascinating journey into the heart of the distillery to uncover the meticulous step-by-step process of...

Smithville Whiskey

Whiskey Production: 18th Century Methods vs Modern Techniques

#whiskey #smithville

In the 18th century, the choice of grain for whiskey production was largely determined by regional availability. In Scotland and Ireland, barley was the predominant grain, while...

Smithville Whiskey

Exploring the Spirit of America: The Kentucky Bourbon Trail and Its Impact on the Bourbon Industry

#whiskey #smithville

Hey there, bourbon lovers! Have you ever wanted to wander through the heartland of bourbon production, learn from master distillers, and sip straight from the barrel? If so, there's...

Smithville Whiskey

Whiskeys of the World: Types and Distinctions

#whiskey #smithville

Whiskey, a beverage enjoyed globally, varies considerably in its characteristics, production methods, and styles. Different countries and regions have their unique whiskey styles...

Smithville Whiskey

Carrie Nation: A Crucial Catalyst of the Temperance Movement

#whiskey #smithville

Carrie Nation, born Carrie Amelia Moore on November 25, 1846, in Garrard County, Kentucky, was a formidable figure in the American Temperance Movement, known for her audacious...

Smithville Whiskey

The Grain Game: How Grains Shape the Soul of Whiskey

#whiskey #smithville

Whiskey, a beloved spirit savored around the world, is a product of nature's simplest ingredients. At its heart, whiskey is nothing more than water, yeast, and most importantly,...

Smithville Whiskey


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Opening Hours

Mon:10 am - 9 pm
Tue:10 am - 9 pm
Wed:10 am - 9 pm
Thu:10 am - 9 pm
Fri:10 am - 9 pm
Sat:10 am - 9 pm

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