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Google Reviews

Refresh Reviews 3.8


Jun 10, 2018
Amazing and friendly team. From management down to the sales associates they’re outstanding. They’re always willing to help and give the best service. Would highly recommend Lids Guilford for all of your hat needs.

Jun 10, 2018
Store is clean, good customer service, fair prices. Will definitely be coming back 👍🏼

Jun 10, 2018
Fun and friendly environment, very reasonable prices, dealt with Craig and would highly recommend him to anyone!

Jun 4, 2018
I ask for personalize hat and i got rob for the price i pay ... Worse experience and dont even try to deal with this salesperson his name is CRAIG 57080072

Dec 26, 2017
Visited the store today (Sat - feb 25th), I have no clue how this store is still in business... None of the sales associates greeted or helped me.. All they did was look at their phones and yawn out loud in public.. Probably the worst customer service I have ever come across in visiting retail stores Fall 2017 update: Things have definitely changed since my last review. For starters, the staff greet you as you enter the store now. I no longer see staff on their cell phones and not helping other customers. I guess management must have stepped it up and disciplined their staff. I'm glad to see there is finally good customer service! Please keep it up, and don't hire staff who do nothing at the store all day who waste time on their cell phones.

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