Get to the top of the directory by claiming your business!
Read our review guideline

Write a Review

Loading…

Write a review
Be the first to write a review.

Google Reviews

Refresh Reviews 2.2


Sep 30, 2018
Finally had time to return a hat that I had purchased online and the manager by the name of Tyler was so rude and would always make it hard to do a simple return. He would always smell the hats and make me feel stupid for even returning the hat. I would explain to him that I would order 2 or 3 of the same hats since sometimes they all fit differently since they are hand made (5950s), and he would look at me like I'm stupid. I would tell him the reason for my return and he would make me feel so uncomfortable. Sometimes, I would receive a hat that is damaged or even dirty from an online order, and he would totally look at me as if I did it to the hat myself. This guy needs to go. All of the other staff that I usually liked dealing with there has left because of him. I would now make my way to the Pickering Mall location because they are so much nicer there, even though Oshawa Mall is so close to where I live. I rarely go into the Oshawa store now because of that manager. Get rid of him. I even complained formally to the district manager Paul, and nothing has changed with Tyler's attitude. I guess he cares more about the numbers that his store provided in terms of sales than actual customer service. Remember, doing a return would subtract from the number of sales. But that shouldn't even matter. He should treat every customer like it might be their last, because of this continues from Tyler, I'm sure that customers would rather go to other Lids stores for their hats. I don't usually post any reviews online, but I think this guy (Tyler) should be made aware of how bad his customer service skills are.

Jul 21, 2018
I came to this store a while ago looking for a hat that both fit well and looked good on me. When I walked in I was greeted then after they gave me some time to look around a man named Tyler came up to me and asked if I needed help. I told him what I was there for and he helped me pick out a hat that I liked and fit well. He also told me about hat customisation. I recommend coming here!

Aug 27, 2018
Extremely rude and snappy manager! Surprised he's still employed after reading all of the other similar experiences other people have had at this location. If you can, avoid the Oshawa Centre location because they take zero pride in their customers. Many other great Lids stores to choose from around the GTA.

Nov 19, 2018
I was not there so I wouldnt know. Thanks for wasting everyone's time google

Aug 1, 2018
Had a great experience at this location, I came in to get a hat for my child and ended up leaving with my own as well! I don’t usually write reviews but the sales person Tyler was great and friendly with me the entire time, would go back again

INDUSTRY BLOGS

The Pivotal Role of Women in the Temperance Movement Leading Up to Prohibition in North America

#whiskey #smithville

Historically, women have played an indispensable role in societal transformation. One such transformative movement was the Temperance Movement in North America leading up to Prohibition....

Smithville Whiskey

Single Malt vs. Blended Whiskey: A Comprehensive Guide

#whiskey #smithville

Whether you are a whiskey connoisseur or a casual enthusiast, understanding the nuanced world of whiskey can be a delightful pursuit. Two terms that often spark curiosity are...

Smithville Whiskey

Grain Games: The Whisky Character Playground

#whiskey #smithville

Hello, whisky wanderers! Ready to hop, skip, and jump into the rollicking world of grains and their whimsical influence on whisky character? From the robust charm of barley to...

Smithville Whiskey

The Earliest Instances of Whiskey in World History

#whiskey #smithville

The history of whiskey, or whisky as it's spelled in some countries, is long and somewhat shrouded in time. While the exact origins of whiskey are unclear, we can trace its ancestry...

Smithville Whiskey

The Grain Game: How Grains Shape the Soul of Whiskey

#whiskey #smithville

Whiskey, a beloved spirit savored around the world, is a product of nature's simplest ingredients. At its heart, whiskey is nothing more than water, yeast, and most importantly,...

Smithville Whiskey

Whiskeys of the World: Types and Distinctions

#whiskey #smithville

Whiskey, a beverage enjoyed globally, varies considerably in its characteristics, production methods, and styles. Different countries and regions have their unique whiskey styles...

Smithville Whiskey

The Fascinating History of Whiskey: From Earliest Origins to Present Day Popularity

#whiskey #smithville

Whiskey, a distilled alcoholic beverage made from fermented grain mash, has a rich and fascinating history that dates back centuries. Its story traverses continents, cultures,...

Smithville Whiskey

A Spirited History: The Role of Whisky During American Prohibition

#whiskey #smithville

Whisky lovers, get ready for a journey into the past, as today, we're delving into the intriguing role whisky played during one of the most dramatic periods in American history...

Smithville Whiskey


Own this business?

Claim Your Business
• Update your photo and information
• Get notified when reviews are posted
• Respond and manage your reviews
• Select badges and keywords

Opening Hours

Mon:9:30 am - 9 pm
Tue:9:30 am - 9 pm
Wed:9:30 am - 9 pm
Thu:9:30 am - 9 pm
Fri:9:30 am - 9 pm Open Today
Sat:9:30 am - 6 pm

Baseball Near Me