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Summit Ski and Snowboard

Summit Ski and Snowboard

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3.9 Google Review
686 Worcester Rd, Framingham, Massachusetts, 01702, United States
(508) 875-5551 summitskishop.com
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Google Reviews

Refresh Reviews 3.9


Apr 6, 2018
Don't let the 4 stars fool you I've gotten stingy. Great service and prices. The staff really went out of their way for me. My one and only gripe is that they close in early April and I ski into May. Highly recommended.

Dec 13, 2017
Words cannot describe how much I hate this ski store. I ordered a helmet from them. They told me that it would be one week and it would arrive at the store. Two week later, I call them and they tell me that it has not shipped. They told me that they would call Smith and ask them whats wrong and they would call me the next day to update me. Two days later I do not get a call. I have to call back. The guy on the other end tells me that they would see whats happening. He told me that "the store is very busy we get a lot of customers." So what? I am a customer too. What type of response is this????? You should not be working in a store if you cannot handle an overflow of customers. So if one customer has a problem you tell them its because your too busy? How do you think this makes me feel? So anyways, he tells me that he will call me tomorrow and update me. He also says that he will contact a Smith rep to see what is wrong. The next day he doesn't call me so I have to call him AGAIN. Turns out that the helmet is shipping on December 5. He told me that he would ask a Smith rep what is wrong. He tells me once again He would call me back. And the next day I received no call. I call them freaking again. I said that I wanted to cancel the order. They tell me that I allowed them to order it, Which never happened. So eventually after a few more times of them telling me that they would call me and never calling me and me calling them freaking again, I finally cancel the order. Thank you summit, I now have no helmet for the season because every website is sold out because I was waiting for your helmet to arrive. Turns out Smith is out of stock. You could have told me!!!!!!!!

Apr 13, 2018
I love this shop really knowledgeable and helpful guys with a solid selection of pretty much everything you’re looking ski-related!

Sep 16, 2017
Wife and I stopped by looking for some ski gear. However we have never skied before and where looking for an entry-level gear. We spent at least 2-3 hours with employee, (wish I new his name) but he dropped everything he was doing and helped us fit and try several selections of gear. He seemed to enjoy his job and was not bothered by all the small and random questions. Highly recommend.

Feb 3, 2018
Attendants were way more interested in watching YouTube than help, running center was pretty empty and they “couldn’t” do my board...

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