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The Ski Shop - Captains Cabin Sevenoaks

The Ski Shop - Captains Cabin Sevenoaks

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4.7 Google Review
England, TN13 3PE, United Kingdom
01732 464463 www.theski-shop.co.uk
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Refresh Reviews 4.7


Apr 10, 2019
Review from my husband. If it's a review you want, look no further! If you were having second thoughts about this site , don't have! Initially I had , only because it didn't jump out at me but, boy am I glad that I did. The owners of Captain's Cabin, Pascal and Naomi, who I have only spoken to by phone , have a vast knowledge of their products and how they perform. In my case, a ski jacket, which has proved to be amazing and was exactly as I had anticipated both in style and size. I received my jacket three days after despatch with tracking by Royal Mail and a confirmatory email. This couple know what they are talking about and make you feel that you are standing in their shop- Captain's Cabin. Yes their prices may not be the cheapest but they don't differ by much and, yes, they do have a returns policy. Would I use them again? the answer is a resounding yes. Good luck to the Captain's cabin and both Pascal and Naomi. KK

Jan 13, 2019
Excellent customer service, didn’t rush you to make the purchase, took the time to ensure the boots were right. Both my girlfriend and I bought boots in the past six months and are incredibly happy with them. They may cost more than some high street shops but it was worth every penny! Would highly recommend.

Feb 7, 2019
BIG thanks to Pasq for custom moulded boot fitting. I have quite narrow foot hence always I had problem with getting right boots where ankle is locked. The new boots were tight but after day one of skiing they the most amazing, only for you fit made boots. I could clip the buckles like 30% of max and foot was comfy and you could feel control of skis. Highly recommended+++

Feb 5, 2019
That should have been 5 stars, sorry. Helpful staff with good product knowledge. I would very highly recommend. Love the boot service!

Jan 5, 2019
Excellent customer service. The true measure of a company and its customer service is not how great it is when they are selling you an item but how they respond when there is a problem to solve, as was the case with my husband's ski boots. The member of staff went out of her way to help and persevered unit the problem was solved, even though the boots were bought 2 years ago. We had a successful outcome. Truly exceptional service and I would not hesitate to recommend.

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