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Refresh Reviews 3.4


Nov 23, 2017
Horrible customer service and very unprofessional. If i could give 0 stars, i would. The customer service is non existent and has lazy workers, except for 2 that i have encountered that was helpful. Tonight was the worst. Walked in and was not greeted though the store was empty and the cashier saw me approach her though she did not acknowledge me at all (her name is Gillian). I said I wanted to do a return for something i bought 2 weeks ago, which is within their 30 day policy as stated on my receipt and I had double checked with the cashier before I purchased. Gillian just looked at me and said that they do not do returns. I asked why and she just said that a new policy is in effect for the holidays. She was very monotone and did not want to help at all, or bother to try to find a solution as I was told that I could return it and so does my receipt- there was nothing posted of a holiday return policy. She just said I could do exchange or in store credit. Why would I do that if my purchase is fully eligible for a refund? Not helpful at all and very lazy attitude was displayed- I will be contacting their manager or someone of a higher authority if the manager displays the same attitude. Also, all of the positive 5 star reviews here are from the employees themselves. I know this because I work in the same mall and see them there. They are clearly aware that they have a problem, yet they don't address it. Very disappointed and do not recommend going here.

Jun 20, 2018
The shoes are beyond expensive, you want anything with skate related styling then search skateshops saskatoon, youll find three dope places with way better prices.

Feb 10, 2018
I don’t normally do this sort of thing but placing this complaint on the day of February 9th.... I walked in today a happy customer and walked out disgusted. I approached one employee who seemed busy but happily stopped what she was doing to answer my questions and she pointed out some options for me, not quite what I was looking for but I appreciate her helping and offering me some help, her hair was dark brown and tied up. I then chose to browse around and there was an older taller woman walking around on a cell phone with blue hair waved me off as I approached her(I didn’t catch any names ). When the first girl approached me again and ask how I was doing, I asked a few more questions and the blue haired employee then interjected a few times cutting off her associate mid sentence. I thought this was awfully rude and I was astonished by the way she was treating her staff. Her done was aggressive and demeaning. I would not work For this lady, nor this company if that’s who they choose to hire. Not impressed.

Dec 23, 2017
Really gone down hill in the last few months, every time I've been in there the staff are so annoying & unprofessional (most of them are like 15.) Couldn't stay there long enough to buy anything. Too bad cause they sell nice stuff

Feb 21, 2018
So shocked with all the negative reviews... this store has great costumer service and management!(: -The lady with blue hair gave all the answeres I needed when I had questions!

INDUSTRY BLOGS

The Earliest Instances of Whiskey in World History

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The history of whiskey, or whisky as it's spelled in some countries, is long and somewhat shrouded in time. While the exact origins of whiskey are unclear, we can trace its ancestry...

Smithville Whiskey

The Chemistry of Whiskey Aging: Impact on Taste and Quality

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Aging is a critical stage in whiskey production. The choice of cask, the length of maturation, and the aging environment all influence the spirit's final character. But what are...

Smithville Whiskey

Whisky Wonders: An Expedition Across Regions

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There's a world of difference between sipping a peaty Scotch, an earthy Irish whiskey, or a sweet and smoky American bourbon. These variations are not merely due to the distilleries'...

Smithville Whiskey

Whiskey Trails: A Cultural Expedition through Ireland and Scotland

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Whiskey, the golden spirit of the Gaelic lands, embodies more than just a delightful drink. In both Ireland and Scotland, it's a cultural touchstone, holding centuries of history,...

Smithville Whiskey

Creating Magic in a Barrel: A Step-by-Step Guide to Crafting Traditional Whiskey

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Hello, whiskey lovers and budding distillers alike! Today, we're taking a fascinating journey into the heart of the distillery to uncover the meticulous step-by-step process of...

Smithville Whiskey

A Whiskey Journey: From Water Source to Distillery

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Every whisky connoisseur will tell you that the secret to a great whisky lies in three key elements - grain, yeast, and water. But did you know that it's the water, often overlooked,...

Smithville Whiskey

Whiskeys of the World: Types and Distinctions

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Whiskey, a beverage enjoyed globally, varies considerably in its characteristics, production methods, and styles. Different countries and regions have their unique whiskey styles...

Smithville Whiskey

Female Bootleggers of Prohibition: Stories of Defiance

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Prohibition, the legal enforcement banning alcohol sale and consumption in the United States from 1920 to 1933, was a unique period that saw a rise in illegal activities designed...

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Opening Hours

Mon:9:30 am - 7 pm
Tue:9:30 am - 7 pm
Wed:9:30 am - 9 pm
Thu:9:30 am - 9 pm
Fri:9:30 am - 9 pm Today
Sat:9:30 am - 7 pm

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