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Zumiez

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3.4 Google Review

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201 1 Ave S #t224, Saskatoon, Saskatchewan, S7K 1J9, Canada

(306) 244-2258 www.zumiez.ca/storelocator/store/index/id/42/us/sk/saskatoon/midtown-plaza/?utm_source=google+my+business&utm_medium=organic&utm_term=canada&utm_content=midtown+plaza&utm_campaign=store+locations

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Refresh Reviews 3.4

P Mid

Nov 23, 2017

Horrible customer service and very unprofessional. If i could give 0 stars, i would. The customer service is non existent and has lazy workers, except for 2 that i have encountered that was helpful. Tonight was the worst. Walked in and was not greeted though the store was empty and the cashier saw me approach her though she did not acknowledge me at all (her name is Gillian). I said I wanted to do a return for something i bought 2 weeks ago, which is within their 30 day policy as stated on my receipt and I had double checked with the cashier before I purchased. Gillian just looked at me and said that they do not do returns. I asked why and she just said that a new policy is in effect for the holidays. She was very monotone and did not want to help at all, or bother to try to find a solution as I was told that I could return it and so does my receipt- there was nothing posted of a holiday return policy. She just said I could do exchange or in store credit. Why would I do that if my purchase is fully eligible for a refund? Not helpful at all and very lazy attitude was displayed- I will be contacting their manager or someone of a higher authority if the manager displays the same attitude. Also, all of the positive 5 star reviews here are from the employees themselves. I know this because I work in the same mall and see them there. They are clearly aware that they have a problem, yet they don't address it. Very disappointed and do not recommend going here.

Eric M

Jun 20, 2018

The shoes are beyond expensive, you want anything with skate related styling then search skateshops saskatoon, youll find three dope places with way better prices.

Zoo Maine

Feb 10, 2018

I don’t normally do this sort of thing but placing this complaint on the day of February 9th.... I walked in today a happy customer and walked out disgusted. I approached one employee who seemed busy but happily stopped what she was doing to answer my questions and she pointed out some options for me, not quite what I was looking for but I appreciate her helping and offering me some help, her hair was dark brown and tied up. I then chose to browse around and there was an older taller woman walking around on a cell phone with blue hair waved me off as I approached her(I didn’t catch any names ). When the first girl approached me again and ask how I was doing, I asked a few more questions and the blue haired employee then interjected a few times cutting off her associate mid sentence. I thought this was awfully rude and I was astonished by the way she was treating her staff. Her done was aggressive and demeaning. I would not work For this lady, nor this company if that’s who they choose to hire. Not impressed.

Hannah Derbowka

Dec 23, 2017

Really gone down hill in the last few months, every time I've been in there the staff are so annoying & unprofessional (most of them are like 15.) Couldn't stay there long enough to buy anything. Too bad cause they sell nice stuff

Hadeel Mohammad

Feb 21, 2018

So shocked with all the negative reviews... this store has great costumer service and management!(: -The lady with blue hair gave all the answeres I needed when I had questions!

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