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Johns Southward Glazier Walton & Margetts LLP

Johns Southward Glazier Walton & Margetts LLP

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3.7 Google Review
64 Station St, Duncan, British Columbia, V9L 1M4, Canada
(250) 746-8779 www.jsg.bc.ca
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Sep 5, 2017
Horrible customer service by an assistant named Stacy. I asked her for some records for my own tax purposes and she told me how she wouldn't be able to get me them because they were in storage. Then I asked for a copy of the invoice to be emailed and she challenged me on why I would need that (maybe for my own paperwork)? Then, to top it off, Stacy asked me if I was chewing (I had a bad cell connection) and she sharply insisted I not use the phonetic alphabet to spell my name (makes sense if you're over the phone so you don't mess up letters like "t" and "e" for example, which she did twice). Finally she asked if I was chewing again, and snapped sharply to me that I could call her back when I don't have a mouth full of food (the poor cell connection was the issue) and just hung up and would not again answer her phone. I called back 20 min later and she told me she would not send me my original invoice without charging me an extra fee and that if i want one I have to email her. When I said that I was speaking with her on the phone, she said she didn't know my email address so I would have to email her. I don't understand her mode of thinking - clearly she could write it down. Extremely unprofessional and no help whatsoever. I was the client and they worked for me. I would never go back.

Aug 24, 2017
Purchased our first condo and they finalized all our paperwork. Great service and very helpful.

Mar 4, 2018

INDUSTRY BLOGS

Eligibility for a pardon or record suspension

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Securing employment with a criminal record can be a significant hurdle for many individuals. In Ontario, Canada, this challenge is recognized, and there are laws and resources...

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Will a pardon allow me to travel

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Traveling with a criminal record can be a significant obstacle, particularly when planning to visit countries with strict entry requirements. Many individuals with past convictions...

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Removing an assault offense from a criminal record in Canada is a legally intricate process, primarily involving applying for a record suspension, formerly known as a pardon....

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How to remove a theft offence

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Removing a theft offense from a criminal record in Canada is a complex process that involves applying for a record suspension, previously known as a pardon. This article examines...

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How to remove a non-conviction

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In Canada, removing a non-conviction record, which encompasses charges that did not result in a conviction, such as withdrawn, dismissed, or acquitted charges, is a distinct legal...

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How long does it take to remove a record suspension

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Removing a criminal record in Ontario, Canada, is a process that varies in duration depending on several factors, including the type of conviction, the completion of all sentences,...

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How to apply for pardons

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Applying for a pardon, officially known as a record suspension, in Canada is a legal process that allows individuals who have completed their criminal sentence to have their criminal...

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Opening Hours

Mon:8:30 am - 4:30 pm
Tue:8:30 am - 4:30 pm
Wed:8:30 am - 4:30 pm
Thu:8:30 am - 4:30 pm
Fri:8:30 am - 4:30 pm

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