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Trico Centre For Family Wellness

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11150 Bonaventure Dr SE, Calgary, Alberta, T2J 6R9, Canada

(403) 278-7542 www.tricocentre.ca

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Joseph Zamora Everyday adventure

Mar 23, 2022

Great place to take your kids for a swim. Open till late, has a wave pool and hot tub. No sauna

Jennifer VanderHelm

Nov 27, 2022

The change rooms and pool are extremely dirty. The walls and doors in the universal change room, look like they haven’t been cleaned in years. There is a dark ring around the pool where the water line is and there was a large insect crawling up the wall and another dead one, near the seating area by the pool. I forced my son to wear indoor shoes in the pool area because I can’t imagine what is on those filthy floors.

Jason Drechsel

Jul 24, 2022

Went to the pool today, first thing when checking in we were told that there were floaties for babies to use so they can sit in while in the pool. When we got into the pool the lifeguards said weren't able to use them. Then 30 minutes after checking in we were told that we had to get out of the pool (along with everyone else) due to them needing to clean the pool which wasn't told to us when we we checked in only 35 minutes earlier. Not only were we told to get out there were lifeguards that were telling us we had to go back out & pay to get back into the pool. After another parent expressed there disgust with this the lifeguards said that this was a older policy that wasn't being followed anymore. The day that they were going to make me & my family pay nearly $50 again after only being in the pool for 30 minutes is disgusting. There was a server lack or communication between the reception & lifeguard, The lifeguards didn't all know what policies were in place & which ones weren't, not allowing families to use all the pool supplies especially with babies who can't fit in & use life jackets. This is why we won't be going back to the Trico centre, & won't recommend it to anyone else.

Joshua Bentley

Aug 19, 2022

Have been a member at trico since 2008, since the pandemic the cleanliness of the facility continues to decline. I’m the last 6 months My comments to the front desk have not been passed on in incident reports to facility managers. Only after speaking to facility managers did I learn of the process. The locker rooms have continued to decline into a very gross state, yet they are looking to increase membership next month.

Andrew Connell

Oct 27, 2022

Don’t do swimming lessons here of your child is a beginner. Swimmer 1 they teach nothing and it’s a poor program. We did this with our second child after doing the YMCA in Shawnessy for our first. YMCA was so remarkably better. They actually teach the kids. Trico was a sad excuse for swimmer 1. It was hard to watch. Waste of money.

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