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Shelbourne Physiotherapy

Shelbourne Physiotherapy

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4.2 Google Review
3200 Shelbourne St #100b, Victoria, British Columbia, V8P 5G8, Canada
(250) 598-9828 www.shelbournephysio.ca
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Jul 12, 2018
Chris is a fantastic Pilates instructor. His approach is incredibly motivational, engaging and friendly. He has an uncanny ability to describe complicated movements that help to visualize the desired movements. I feel so fortunate to have been introduced to him!

May 7, 2018
I had heard good things but hadn't been in until today, since I don't live close and already had a set of great care providers. Unfortunately I needed some urgent assistance with a stubborn back problem, and my regular RMT was all booked up. I'd booked an appointment for this morning (Monday) with the only place I'd found on Saturday with an open appointment online, and that place cancelled on me. I was really in sore shape, had just lost my light at the end of the tunnel and started calling all around town to find an opening. It just happened that there was a cancellation, and T'airah not only helped me carefully with my seized-up back, but referred me to a specific physio to help me with my specific problems. It was such a relief to be in good hands when at the mercy of a last-minute scheduling. Thank you to T'airah and the Shelbourne clinic, and I will update after some physio!

Jul 25, 2017
First off, Jenna was nice, and knowledgeable, although she was a bit rushed and it felt like I was a number at times. That being said, she helped me recover from my back strain. Thank you, Jenna, truly. My poor review is based on the interaction I had with someone at the office who had literally yelled at me over the phone. I had cancelled an appointment with Jenna who had assumed that I would be back the next week. I told her I was traveling for Xmas and would not make it. I had no idea the cancellation hadn't gone through. This cancellation was done one full week in advance. Then, about a month later I noticed my scheduled appointment wasn't at a time I thought I booked it at. Whether that was my mistake, or the admin's error I'm not sure. So that cancellation was given 6 hours ahead of time. A few hours after cancellation, I received a phone call from someone at Shelbourne physio therapy who actually yelled at me. He told me to take my business elsewhere. I was told what a burden I was for cancelling the appointments. Any time I would speak up and try to explain why the cancellations occurred, it was met with deaf ears and I was immediately talked (yelled) over. It wasn't simply unprofessional, it was the most childish and outlandish experience I've ever had with someone over the phone in my adult life.

Sep 16, 2017
Very professional, courteous, friendly, and all highly skilled therapist. This is the best practice to go to for all your therapy needs. I am always impressed and satisfied with services received.

Sep 18, 2017
Shelbourne Physiotherapy is the best place that I been to. I have been to other physical therapy but Shelbourne Physiotherapy is the one that I truly enjoy going to.

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Opening Hours

Mon:7 am - 8 pm
Tue:7 am - 8 pm Today
Wed:7 am - 8 pm
Thu:7 am - 8 pm
Fri:7 am - 8 pm