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lululemon

lululemon

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2.6 Google Review
4800 Kingsway #f7, Burnaby, British Columbia, V5H 4J2, Canada
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Google Reviews

Refresh Reviews 2.6


Jun 24, 2018
Had really good experience here, tried many many outfits, all the staff were extremely helpful and friendly. I been asking many questions and asking for different sizes. All my questions been answered. I am very impressed with this store. Not to mention the great quality of every single product and great fit.

Jan 16, 2018
I call them for a backpack I wanted they claim they have one left I call some days later they say 4. How stupid and backwards are these employees. The manager needs to train them more. Hire me and I will show you what good costumer service is! They also messed up my gift cart purchase and also almost refused to give me credit for a bag I wanted! This is the worst location in all of Canada! I hope head office is reading this! I’ve been to so much better locations! Unlike this one! STAY AWAY!

Jan 26, 2018
I didn’t at all feel welcoming in that store. Feel like all the employees are hating me or something, and they feel very unmotivated working there. I used to love lulu, but now I’m not quite sure about it. Probably I will go shop gymshark instead. Feel so sorry about lulu..

May 27, 2017
Came to the store looking for some pants While I was looking I was starred down at by a employee, ( frizzy hair mixed girl ) she was just starring at me didn't even ask if I needed help or anything I was pretty upset I had a feeling like she thought I was going to steal, not spending a dime here ever again I left the store and never coming back it's like do I have to wave my money in the air before entering the store? Wow pretty disappointed as I was really looking forward of buying some yoga pants, my money will be spent elsewhere. I was with my nephew and my sister my sister was the one that told me she was starring at me from head to toe she was mad as well of the discrimination i tried to brush it off when I left the store as I was with my 6 year old nephew, trying not to show any negative vibes around but I did feel hurt.

Aug 10, 2017
They don't stand behind their Quality Promise. Have purchased 19 pairs of their pants within the last couple of years and 2 of them pilled really bad. When I brought them to the store the associate stated that "It's just normal wear & tear", after asking how I wash them. This hasn't happened with the other ones I have, even though there are ones that I wear more frequently. Used to purchase all my workout gear from them but definitely won't be spending anymore money on this company!

INDUSTRY BLOGS

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Opening Hours

Mon:10 am - 9 pm
Tue:10 am - 9 pm
Wed:10 am - 9 pm
Thu:10 am - 9 pm
Fri:10 am - 9 pm
Sat:10 am - 9 pm

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