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Shapes Fitness McPhillips

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4.4 Google Review

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2535 McPhillips St, Winnipeg, Manitoba, R2V 4M3, Canada

(204) 989-5280 www.shapes.ca/McPhillips-Street

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Refresh Reviews 4.4

tina howarth

May 27, 2019

Great power classes! Very welcoming group members and instructor. First time in my life getting up at 5am to exercise and this group is really motivating. Gym staff is helpful and cheerful and the locker rooms are clean. Good experience.

Carley Piche

Apr 18, 2019

I've been a member for over 10 years and have had a great rate honored. I like that I can go to any Shapes gym in the city under the standard memebership. Most recently the gym has I'm a new system for 24 hour use. Machines are kept in working order, the staff are always friendly. I've never had a problem working out on the co-ed side, though all locations have a women's side- and a couple location are women only!

Daniele Cisternino

Feb 21, 2019

They increased their prices, I paid for personal training and they took the money out biweekly with my membership. When I asked to pay off lump sums they never gave me an updated balance, the staff there are so uninformed and clueless that when I asked to pay off the remaining balance they quoted me the original amount of the personal training multiple times and after i made them aware of the lump sum payments and biweekly payments, they said they'd have someone call me to give me an update. Weeks later I received no phonecall so I phoned and they finally told me I overpaid. Escalated it to head office and have now been waiting six months for "management to get back to me as they are quite busy". Cancelled my membership ASAP as I would recommend everyone else should do so. Shapes is quick to take money but drags their feet to give it back. Update: Found out the representatives downtown I believe it was Madison and Holly were claiming to be management and Holly was leveraging my money to change my review. She said if I didn't revise my review they wouldn't send me my money which is completely unprofessional. It's only when I mentioned going to the better business services or CBC is when the General Manager contacted me. She was very polite and helpful and was able to courier a cheque within a couple of hours. I've been working in customer service for many years now and problems like this should have been solved at first point of contact but it seems the representatives lack integrity and initiative. The representatives are destroying this business. They asked me to revise my review, here it is.

Janet Pals

Mar 30, 2019

I've been to a lot of gyms in my life time and I would definitely recommend shapes as the top contender! The staff always makes you feel welcomed, the gym is always super clean. No other gym can compare! Thank you Shapes for everything you do to make my time here efficient and welcoming!

Arsheep Sani

Mar 31, 2019

I've been a member of shapes for a really long time now! I've tried all locations out, Mcphillips is by far the best one- Staff is always super friendly towards me, the gym is clean and equipment and classes are always great! would recommend to all my friends and family!

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Opening Hours

Mon:5 am - 10 pm

Tue:5 am - 10 pm

Wed:5 am - 10 pm

Thu:5 am - 10 pm Open Today

Fri:5 am - 10 pm

Sat:8 am - 6 pm