Get to the top of the directory by claiming your business!

lululemon

Claim Business

3.5 Google Review

Direction Bookmark

2924 Monroe Ave, Rochester, New York, 14618, United States

(585) 586-9304 shop.lululemon.com

Update Business Info | Add Verified Info

Read our review guideline

Write a Review

Loading…

Be the first to write a review.

Google Reviews

Refresh Reviews 3.5

Marty Grizzanti

May 24, 2017

I just had an incredible experience at this store. Bianca was extremely helpful. If your a dude. You got to get a pair of their athletic shorts. Game changer.

Sanjay Hiranandani

Sep 22, 2017

The service levels at this store are just not Lululemon. I shop at Lululemon at stores around the country, and the one reason I buy a lot of it is despite the price is that they have an amazing quality guarantee, which is simply summarized on the corporate web site as "If our product doesn't perform for you, we'll take it back." Pretty much any Lululemon store, and I've been to several in NYC and around the country, take great pride in this quality guarantee, and will repair or replace an item for you. They've taken back items with tears, with stains, replaced broken buttons, cleaned items for me, hemmed them. While a small subset of the hundreds of items I've purchased have needed this, I have never had a problem with this, and most Lululemon Ambassadors have been happy to ensure that I'm satisfied. All except the ones at this particular location. Unless its something simple like a button or a tear at a seam, this store does not honor the quality guarantee. If you find yourself in a store outside of the area, in NYC, or anywhere else, odds are that they will treat you much better if you have an issue. If you don't travel outside much, call corporate customer service and they will take care of it by sending you a check for the cost of the item. Do anything but go to this store - they are simply either not customer focused enough, are led poorly and unempowered, or simply don't understand what "If our product doesn't perform for you, we'll take it back." means.

Jodi Miller

Dec 31, 2017

Service stinks. Cashier was incredibly rude.

David Demers

Jun 14, 2015

Very friendly service! The best sportswear on the market, and not just for yoga. Their men's selection is relatively smaller than other Lululemon boutiques, but they do have the basics and then some. One great perk is the free yoga classes offered every Sunday morning where you can even try out some of their equipment to see if it's right for you. A nice experience overall.

Charles Moreland

Dec 26, 2015

I resisted this for a while until I finally bought in to try. As a male, it is weird walking into the store, but the staff there are very friendly and helpful and just want to see you look good in their product instead of trying to up sell you on something. The pants I bought are crazy expensive ($110) but damn are they comfy and very nice quality. They custom tailor the fit and my girlfriend has brought back pants before that ripped and they offered to either send them to a seamstress or exchange them right there, free of charge. On top of that, they foster an interesting community of diverse athletic people who like to move and lead healthy lifestyles and who can complain about that?? The store is fantastic and you should consider the benefits that come with the price tag before dismissing it simply based on the number.

INDUSTRY BLOGS

When Templates Fall Short, IOPW.com Steps In

#richmond hill #custom web develoment

Deciding on hiring someone to build out your website or choosing a template platform many others in your industry use and manage on their own is something many businesses struggle with....

iOPW

Famous Women and the Repeal of Prohibition: Evolving Perspectives

#whiskey #smithville

While women were instrumental in initiating the Prohibition era, they also played a significant role in its repeal. The societal and cultural shifts during the 1920s and early...

Smithville Whiskey

The Science of H2O: Why Water Matters in Whisky Production

#whiskey #smithville

Water, water everywhere, but not a drop to drink? Not so in whisky production! Here's a playful dive into the scientific significance of water in crafting the spirit we all adore....

Smithville Whiskey

The Evolution of Whisky: 18th Century Methods vs. Modern Mastery

#whiskey #smithville

Whisky lovers, we've got a treat for you today! We're going on a time-traveling adventure to compare whisky production methods between the 18th century and today. Understanding...

Smithville Whiskey

A Whiskey Journey: From Water Source to Distillery

#whiskey #smithville

Every whisky connoisseur will tell you that the secret to a great whisky lies in three key elements - grain, yeast, and water. But did you know that it's the water, often overlooked,...

Smithville Whiskey

When to choose custom website development over a template website solution

#custom web development template web development

Your website is the first look into your business. It is a digital window into your brand and your services. As such deciding on which website solution is best for you a custom...

iOPW

Tax Advantages of Investing in Costa Rica Property

When evaluating international real estate investments, taxation often becomes one of the most decisive factors influencing long-term returns. Costa Rica has built a strong reputation...

Kindred Consulting C.R.