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lululemon

lululemon

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4.1 Google Review
Ottawa, Ontario, K1N 9J7, Canada
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Feb 16, 2018
The people are very nice, however I felt I wasn't trusted. I purchased a gift for my wife and was told all I needed was the receipt if it was the wrong size. Well, I purchased the wrong size and returned along with my wife in less than 24 hrs only to be turned away because I took the price tag off. I have never given a gift with the price tag on. Apparently keeping the price tag on is proof that it was not worn excessively or washed. Even though we reiterated my wife had simply tried it on once for sizing and it was not worn or washed, I felt they did not believe us as they insisted we had to bring in the detached price tag for proof, despite having the receipt in their system and hard copy in hand showing it was purchased less than a day ago. At this point my wife resigned herself to just wearing the wrong size as she felt bad that this became such an ordeal to get her a gift, which made me disappointed with the whole experience. In any case, I spent time rummaging through all my garbage, and made a third trip to the store and brought the detached price tag back in with the purchase. After speaking with someone from the company on-line they told me this was a practice specific to the Rideau Centre location in Ottawa and they would be more than happy to give me a full refund or exchange despite everything. In the future, I recommend trying other locations. The one at the Rideau Centre does not seem willing to accommodate their long standing customers.

Jun 16, 2018
I can honestly say that the customer service here today was perhaps the best I have had at a retail store. Thanks for being so kind.

Apr 5, 2018
Friendly and helpful staff that are great at recommending products for specific needs. The tracker shorts and wunder under pants are high quality 👍

Jan 3, 2018
My girlfriend stopped in to exchange some pants and hasn't stopped talking about Hannah, the employee that helped her. She knew about all the pairs of yoga pants, fabrics and styles and which one would be the best for her. A great experience for her!

Feb 14, 2018
The staff is friendly,everything was easy to find. Love this store,but i must say everything in this store is super pricey!

INDUSTRY BLOGS

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Hello, whisky wanderers! Ready to hop, skip, and jump into the rollicking world of grains and their whimsical influence on whisky character? From the robust charm of barley to...

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The Pivotal Role of Women in the Temperance Movement Leading Up to Prohibition in North America

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Whiskey Trails: A Cultural Expedition through Ireland and Scotland

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Whiskey, the golden spirit of the Gaelic lands, embodies more than just a delightful drink. In both Ireland and Scotland, it's a cultural touchstone, holding centuries of history,...

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The Art of Distillation: How it Shapes the Flavour of Whisky

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Hello, whisky enthusiasts! Today, we're embarking on a spirited exploration of one of the most significant steps in whisky-making: distillation. We'll delve into how this intricate...

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The Earliest Instances of Whiskey in World History

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The history of whiskey, or whisky as it's spelled in some countries, is long and somewhat shrouded in time. While the exact origins of whiskey are unclear, we can trace its ancestry...

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The Fascinating History of Whiskey: From Earliest Origins to Present Day Popularity

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Whiskey, a distilled alcoholic beverage made from fermented grain mash, has a rich and fascinating history that dates back centuries. Its story traverses continents, cultures,...

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Whisky Wonders: An Expedition Across Regions

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There's a world of difference between sipping a peaty Scotch, an earthy Irish whiskey, or a sweet and smoky American bourbon. These variations are not merely due to the distilleries'...

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Opening Hours

Mon:9:30 am - 9 pm
Tue:9:30 am - 9 pm
Wed:9:30 am - 9 pm
Thu:9:30 am - 9 pm Today
Fri:9:30 am - 9 pm
Sat:9:30 am - 7 pm

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