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Crunch Fitness

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3.5 Google Review

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777 Weber St E, Kitchener, Ontario, N2H 1H5, Canada

(519) 579-8700 www.crunch.com

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Refresh Reviews 3.5

Gunjan Marwah

Jun 17, 2018

Service could be better. Is it too much to ask for a recurring receipt for my recurring membership payment? Music also needs to be turned down - people have their own stuff they want to listen to!

Ryan Potter

Apr 10, 2018

You pay for what you want... All I want is some weights and a space to use them... Makes this place a perfect fit!

Tony Rossel

Sep 12, 2017

This gym is like an old baseball glove or pair of sneakers - it works and might be comfortable, but newer and better options exist. Equipment is decent and the people who work out here are serious about results. The upstairs smells right at the top of the stairs and the staff can be aloof. I have yet to have a positive experience with droping my kids off to the childcare (I'm go to Cambridge or Waterloo with them instead), but hopefully others have a better experience with it. Wish it was better since this is the closest one to my place.

Salman Arif

Dec 4, 2017

Lowest price around with no compromise on equipment and cleanliness of the facility. You can't go wrong. It's a serious gym for a serious workout.

Tiffany Ly

Jul 6, 2017

They have incredibly poor management and untrained staff - they will give you the runaround when you try to cancel your membership. My brother has a membership with world gym with my credit card as payment. He wanted to cancel it so he showed up and the person at the front desk said he had to come in while a supervisor was working between Monday-Friday before a certain time. Which means it's impossible for him to cancel if he's only off on Sundays. He has even called and they told him that as well. So I called in to ask since I'm paying for the membership if I could come in to cancel on his behalf and how inconvenient it was for my brother to come in during supervisors only. Was told it was fine, so I bussed across town and came in only to be told that NO I can't do it, and that yes he can come in anytime to cancel WITHOUT a supervisor at anytime and that he has to be present. And for some reason I can't just prepay any remaining months on the contract to have it closed off. So not only has my brother shown up and was rejected, I have been rejected. The staff needs proper training or if they don't know something they should ask before giving out false information to two people. I'm just left with wasted time and money. Luckily I never had to workout here.

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