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Westwood Inn

Name: Westwood Inn
Address: 18035 Stony Plain Rd, Edmonton, AB, T5S 1B2, CA
Telephone: (780) 483-7770
Price range: $$$

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3.4 Google Review

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18035 Stony Plain Rd, Edmonton, Alberta, T5S 1B2, Canada

(780) 483-7770

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Refresh Reviews 3.4

Hah

Dec 1, 2017

I had put "always a good play to stay" but that was before the second night. No breakfast, don't refill coffee in your room, only replaced 1 of 4 towels. No microwave in room. There was a fridge! The pool is creepy, no one was in it the 3 days I was there... the Windows from the lobby look into it.. no hot tub from what I saw.. As a diamond member of best western, I wouldn't stay here again, and I stayed for free (used points). There are 4099 other best western hotels to choose from in the world. This one is a hard pass once you walk past the lobby (Very nice lobby)

Chris Ho

Nov 3, 2017

This Hotel is defiantly not a best western plus. It has been renovated and the front reception does look new. however, don't be deceived by this. the hotels pool is only a cold pool, there is no hot tab at all. kind of a must have when your traveling on business. I stay almost exclusively at best westerns when I travel, but this place gives the network a bad name. my room was discussing. beds look as though they had been slept in, and it had a very musty smell. the bathroom was even worse. there was some kind of black build up in the grout of the tile, and its a old tub from the early 80's. I don't even want to think what this black stuff is. personally I feel that for a best western its needs to have much higher standards. next trip I'm going to stay at the best western in the south.

Jess

Sep 4, 2017

Excellent service, great customer service. The hotel was very clean, and the management was wonderful. Anything we needed it was provided. The kitchen/bar was great as well. Really friendly waitresses and funny! I would like to thank Joanne, especially for her hospitality. I would definitely stay here again and recommend to friends/family.

土萠ほたる

Aug 20, 2017

Our key cards didn't work so we had to go back to reception to advise, our toilet was malfunctioned (won't flush) so had to call reception again. They left toiletries for one; there was four of us in a single room with two Queen beds; figure the math. Had to bug reception for towels etc. Room is clean but bathroom very worn and dated. And the hair dryer mount fell off the wall but my boyfriend fixed it thanks to him packing a multipurpose screwdriver in our luggage. Free breakfast is not offered to all bookings there so what they advertised in Google is false. Stay was alright but since found a better establishment with better amenities for better price and value. Reception and housekeeping are good, organization skills can use some work.

Justine Rose

Aug 18, 2017

The staff at best western Westwood inn were exceptionally kind and accommodating to my injury without even being asked... they seen me on crutches and set me up with an early check-in with a room next to the elevator so I did not have to walk far. They also waived the $10 extra fee for having a 15 year old child with me which I am thankful for because I have no income, I do not qualify for disability. I appreciate how I was treated and that the rooms were beautiful and comfortable. I had the best stay I could possibly have at this hotel, zero problems. I will be back again. The bonus points are amazing, this hotel is my number one choice for me and my family.

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