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Best Western Plus City Centre Inn

Best Western Plus City Centre Inn

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4.1 Google Review
11310 109 St NW, Edmonton, Alberta, T5G 2T7, Canada
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Refresh Reviews 4.1


Jul 25, 2019
Pros and Cons 1 night for 3 people Pros: - Amazing cleanness of the room: linens, floor, bathroom; everything impeccable. - Suite with two medium size separated rooms and bathroom between, convenient for family with a grown-up son. - Pool available, restaurant and Tim Horton attached. Cons: - I requested a quiet room and I have gotten unit 201 as a “very quiet room”. On the roof of the room is located a big air handling unit. The unit starts with loud bang and when it runs makes noise like using a power tool inside the room, because the vibration and reverberation. The unit starts every 17 – 20 minutes and run for another 20 minutes. By night the noise was so disturbing making the sleep impossible for all three of us. After one terrible night, complaining about that the front desk clerk said that might be a unit malfunction because usually that unit is very quiet, that nobody with brain can believe. - The bathroom sink partial plugged, filling with water very quickly. - Small bathroom with toilet inside and no working fan. The sink is outside of bathroom in kind of open hallway. - Hotel restaurant offer limited choices of breakfast (two eggs with bacon or sausages, or omelet with the same filling or pancakes) for $9. Average time spent was 50 minutes to order and get the omelets, due to the loose of focusing of the waiter, interested more in my country of origin than the order. Even he repeated for example “water no ice” the water he brought was half of glass ice.

Jul 24, 2019
I have gotten a really odd room. The number is 130. Even though it was supposed to be an upscale unit with a jacuzzi and the king bed, the only window it had was facing the public hallway so I had to keep it covered at all times. It made me use the electric lightning even on a sunny day. I do not understand what kind of genius would design something like that.

Apr 23, 2019
The owners/managers/staff are excellent! We had a family medical emergency (Royal Alex) and they did what they could to accommodate us for an extended time. We appreciated that so much! The hotel may be older but it is kept very nice and clean and updated. The bed/bedding was very comfortable and provided us with a great nights sleep. I would highly recommend this hotel.

Jul 21, 2019
Nice, clean place to stay, close to hospital and doctor's office. Very nice mall right across from it, too. Swimming pool, water slide and hot tub were an added bonus....friendly staff!

Jun 10, 2019
Great hotel with pool and slide. Great location that's close to ample shopping/dining facilities. I was a bit disappointed they didn't provide the complimentary breakfast that most other Best Westerns do, especially being a Best Western "Plus". My daughter was looking forward to waffles and was most disappointed.

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