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Banff Ptarmigan Inn

Name: Banff Ptarmigan Inn
Address: 337 Banff Ave, Banff, AB, T1L 1H8, CA
Telephone: (800) 661-8310
Price range: $$$

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3.9 Google Review

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337 Banff Ave, Banff, Alberta, T1L 1H8, Canada

(800) 661-8310 www.banffptarmiganinn.com

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Google Reviews

Refresh Reviews 3.9

M C

Jun 5, 2018

Very nice hotel, and I couldn't ask for a better location. The rooms were great, and had the comfiest bed I've ever been on (king suite). The included breakfast buffet in the morning was incredible to say the least. My only complaint keeping me from giving 5-stars are that sound travels very easily (you could hear everything from your neighbors or anything in the hallway) and the clean up crew wasn't very good (rooms were clean but didn't replace cups and forgot towels some days). I would definitely stay at this hotel again.

Emma Langley

Jul 16, 2018

This was one of our stops during a journey through the rockies, by far the best hotel we stopped in. The rooms are spacious, the restaurants offer a range of food suitable for all tastes and breakfast is available. Not much fitness equipment but the leisure facilities were more than adequate to cater for the amount of guests there. The staff are all extremely welcoming and there to help with any queries. Would highly recommend.

Lisa W

Jun 3, 2018

Great location as located right in town and walking distance to everything- all the shops, restaurants and touristy location with free shuttle to popular destinations. The hotel room was remodeled but a little small. It was comfortable with a small balcony. It was quite noisy but it’s located on busy street. The jacuzzi was nice indoor and not packed. Staff was meh. Could have better service. They had no early check in and you can leave your luggage in the lobby. Breakfasts was good. The made to order eggs and omelet was the best thing there. Free parking is a big plus.

Brian Gillick

May 27, 2018

Good: Location is great and the front house staff are pleasant. Rooms are clean. Bad: stayed in 106 and 112 (party of 5). 106 was unbearably warm (30+ according to the thermostat on the wall). Not sure if the room is above the hot tubs or what but it was ridiculous. 112 was a perfectly reasonable 25 degrees considering it was warm outside (around 22) When I called reception to find out if the ac was broken I was told that there is a desk fan in the room. The hotel rooms don't have ac. 1 measly desk fan to blow hot air in our face. Nice. Opened the window but no use. Positive air pressure in the hotel means hot air goes out the window but no cool air comes in. Very uncomfortable night. Probably won't return in the summertime. I'm sure it's lovely in winter though. The lady who was taking names for breakfast made us quite uncomfortable with the way she was barking orders at her staff. Could probably use some sensitivity training. Cant imagine how it feels to work under someone who treats you like a minion.

David Oneill

May 12, 2018

Big comfortable rooms. Friendly staff Perfect location 5 minute walk into the centre of Banff. Buffet breakfast included in price. Restaurant is pizza and pasta based but reasonable price and quality. Much cheaper than some others in town. Would recommend this

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