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Banff Rocky Mountain Resort

Banff Rocky Mountain Resort

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4.0 Google Review
1029 Banff Ave, Banff, Alberta, T1L 1H8, Canada
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Refresh Reviews 4.0


May 31, 2018
This is an older resort and it is in the process of being renovated. Our original unit was dated and perhaps not ready for the tourist season. When we expressed our concern about some maintenance issues the manager was called and he graciously moved us to a renovated unit that we are much happier with. Everyone from the manager, to the front desk personnel, to the shuttle driver and housekeeping staff have been very friendly and helpful. The location is gorgeous with mountain views, forest and wildlife.

May 13, 2018
Stayed overnight as a guest and the place is nice and roomy. There is a kitchen and has 2 bedrooms and 2 bathrooms. I like it how it is far from downtown but still provide a shuttle to get to Banff Ave downtown. Unfortunately at night, you can hear the train which didn't allow a good night's sleep and in addition, the pillows provided were too high so wasn't comfortable. All of the pillow sizes were the same so there wasn't any choices to have a flatter pillow. Other than that, the place was pretty decent and I'd stay there again.

May 15, 2018
Definitely would not stay here again. Older buildings are run down. Creaking floors from the units above us kept me up all night. I did not think people could walk around so much at 3 am! When they say there is a pull out couch and the unit sleeps 4, it is a stretch. The pull out couch was a disaster. We had to trade off so people could get at least one night of a somewhat reasonable sleep. Pool was closed. Room smelled like garlic and onions when we arrived. Had to open up all of the windows for the entire day just to be tolerable. Come on Banff Rocky mountain resort, step up your game. Spend the extra $50 per night and stay somewhere that you will actually enjoy. Not even worth posting a picture, just look at the ones on their website and prepare yourself for the worst.

Jul 21, 2018
My daughter held her wedding here. Rooms in need of refresh, getting musty. Bedrooms in suite very small. Food at reception was great. Being from east coast I was skeptical about having fish but it was delicious and fresh. Cooked perfectly.

Jun 30, 2018
Amazing staff! Spectacular room! Great price. The staff made a life time experience for my friend and I by allowing us a great experience in a beautiful room. Thank you

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