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Chateau Nova Kingsway

Name: Chateau Nova Kingsway
Address: 159 Airport Rd NW, Edmonton, AB, T5G 0W6, CA
Telephone: (780) 424-6682
Price range: $$$

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3.8 Google Review

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159 Airport Rd NW, Edmonton, Alberta, T5G 0W6, Canada

(780) 424-6682 www.novahotels.ca/chateau-nova-kingsway

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Refresh Reviews 3.8

Anna Box

Jul 19, 2018

We recently stayed at the above Chateau Nova for 10 days while attending our granddaughters wedding. We were told and signed that this was a non smoking hotel and we would be charged if we smoked in our room. On the the night before we were leaving we were returning to our room and the entire 4th floor stunk with cigarette smoke when we went to the front desk they said they would look into but did not know what they could do. Next morning as we were leaving the hallway still stunk of cigarettes and you could see the cloud of smoke lingering in the air. We again mentioned it upon check-out and were told they could not do anything, this is ridiculous as everyone had to sign the smoke free policy. This room is now no longer a non smoking and that is also breaking the provincial law that all hotels and motels are no smoking so anyone that has booked or are thinking about using this hotel be aware that they do indeed allow smoking in the rooms and that is not acceptable. We will never use this chain again.

Ella Mayer

May 31, 2018

One of my favorite hotel chains. The owners are great, approachable and true community supporters. Always book my board and volunteers there. Their catering staff are fabulous when it comes to allergies

Vivian Pelletier

Jun 15, 2018

This is a clean & classy hotel. They offer suites where people can live Comfortably. The kitchenette impressed me. People from the north often stay here. Especially if they are in town for medical reasons.

Zane Stilman

Jun 3, 2018

Stay was average. Bathroom looked old and out dated. Toilet was one of those hold for five minute flush. Loved the bartender real fun guy. Second seperate occasion I came back. Bath tub wasn't draining properly due to it being full of hair. It got fixed the next day. Toilet is a low flow so I have to flush more than once sometimes. Rooms are pretty warm despite AC constantly running but I guess that's the way it is.

Priscilla Chua

Jun 30, 2018

Went to the hotel for an info session, staff was friendly and made a point to greet me. Was also impressed by the public bathrooms! It was very clean and very well lit.

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