Canadas Best Value Inn Chinook Station

I would give a lower rating if I could. We found bugs on our pillow minutes after walking into our suit. Instantly, we grabbed our stuff and went back to the front desk. We explained to the man what we just found and that we only wanted to leave with our money back. Considering, the bugs and that we were in that room for less than 4 minutes. He wanted to see for himself the bugs so we all went back to the suit showed him exactly where they were and he tried saying it wasn't bugs... I'm not sure what else has little tiny legs and crawls though. He said he couldn't do a refund, only the manager could. It was 2 am so we didn't think much of it. He told us to write a note and we would get our refund when the manager returns in the morning. It's been 3 weeks, we've called everyday and emailed (all the staff tell us he will respond to email) still nothing from the manager nor any refund.

Bed was okay but very outdated, small rooms the hallways and stairs to 2nd floor were very dirty carpet missing on steps and the smell was horrible. The breakfast room was dirty also, no bowls for cereal and peanut butter and jam jars sitting open at all times, the cutlery was small so could not reach bottom of jar. Would not recommend staying here

It's indeed a Best value inn for your money. However, they should have all their policies written down. I don't understand how I was charged $15 per hour past check out time yet I signed no such policy.

HEALTH HAZARD ALERT I booked a room in this creepy motel last month for 6 days. The receptionist had no data of me booking in advance online. After a hour long wait they managed to get me a room and charged me $600 deposit for 6 days stay. I had to do it as I was in a hurry to get a room not aware of what I was getting into. After checking into the room and taking a nap for two hours and waking up I was scared to death when I saw a USED CONDOM lying on the floor next to my bed. I jumped out of my head and rushed to washroom to clean myself. The washroom had no soap. So when searching for my own body wash I noticed red blood spots on the bed sheet . I ran to the phone in the room. Not knowing what number to dial as I was scared if I contracted some disease I checked the drawers and saw two used syringes and cigarette butts and ashes. I quickly ran to reception and explained them the situation and they told they couldn't do anything about it as its late night and no room service. I told them I couldn't sleep in that room as there was used CONDOM syringes and blood spots on the sheet. They told due to company policy they couldn't transfer me to another room either in the night. I told them I wanted to cancel the room and let them charge for one night and give my deposit back. They told it will take a week to get my deposit back. I had no options than to agree to their policy. When checking out they charged me extra 120$ as they told me that I was the one smoking cigarette there and two towels where missing which was not there in the first place. I was literally broken Inside. To this day I tried contacting the management about my money. I never received my deposit back . So in one night I was robbed of approximately $900 which I am trying to get back to this date. THEY are running a huge scam here . They are scamming people with towels and cigarette butts which while going through previous reviews I learned it's a common practice here. This place is unhygienic has a bad odour of cigarettes and alcohol and Marijuana when you step in . I hope some one will read my review and advice me how to get my money back.

DO NOT STAY AT THIS HOTEL!! I've never taken the time to write a review about a place, but this place was so awful I cannot go without writing one. I stayed here recently on my way to Alaska, and upon arriving I was greeted by an incredibly rude front desk worker. Once opening the door to my room, I was instantly greeted with a very old, smelly, dirty looking bed and room. I showered and then sat down on the bed and decided to remove the sheets to check for bedbugs. I was disgusted (yet not in the least bit surprised) when I found a ton of bedbugs underneath the mattress and sheets. I went to the front desk to demand my money back, only to be told they would not give me my refund and would only move me to another room after I argued for about 30 minutes. The new room I was taken too was just as disgusting as the first and had messed up sheets and sticky tables like someone had just left. I checked for bedbugs and the second room had them too. I was so disgusted that I left completely and bought another room at another hotel. DO NOT STAY HERE EVER!! This is the worst managed and kept hotel I have ever been to, and I normally have pretty low standards. You will 100% regret your stay here if you decide to get a room for the night.