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Acclaim Hotel Calgary Airport

Name: Acclaim Hotel Calgary Airport
Address: 123 Freeport Blvd NE, Calgary, AB, T3N 0A3, CA
Telephone: (403) 291-8000
Price range: $$$

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4.2 Google Review

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123 Freeport Blvd NE, Calgary, Alberta, T3N 0A3, Canada

(403) 291-8000 www.acclaimhotel.ca

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Refresh Reviews 4.2

Asif Malik

Jul 17, 2018

Had to wait for my room for an hour in the lobby. Another guest was given an extra hour to check in front of me but when we asked in the morning was the receptionist barely extended it by 15 mins. My wife found hair on the supposedly “clean” hand towels so didn’t use their towels. There’s no room service and only one restaurant, feels more like a motel. Most hotels have fridge and microwaves in the room but this place doesn’t. It’s definitely not a 3 star hotel maybe 2 star. The common sitting area on the ground floor is nice and a microwave, vending machines and TVs.

Michael Woods

Jul 23, 2018

I have shifted my rating down a star. It is still decent, but on my third multi-day stay, had some real issues. First the toilet ran constantly, every time I tried to go say something, the woman at the desk was on the phone (she stayed on the phone to the point I think she was avoiding people) so I let the thing run. The biggest issue I had with her was her total incompetence when it came to the shuttle. She gave me totally bad information twice resulting in much frustration and taxi rides instead of the shuttle. They paid the taxi fee, but I would not trust anything she says. There is a black lady there and she is the only one with whom I would deal if the first one is there (the one I had issues with is of Indian or Pakistani descent I think with long hair and dark glasses I also saw no name tag and that may be by her design as others wear one.) Rooms are fine, one thing I really appreciated was the 20 minutes of free long distance every day anywhere in Canada or US. Saved me about $20 a day on Verizon Roaming Charges. If you do not take a computer, there are a couple in the lounge, when they work they are okay at best, and the printer works as well. I have stayed there three times and the other two times, there were no problems, so I may be venting frustration here. I will definitely stay there again due to the convenient location.

Shayo Shferi

Jul 3, 2018

Went to the spa called Le Soleil. They are always welcoming and genuinely happy to see you. Their service is top notch. I love how the tech (Jennifer) is very considerate both in her manner and how she handles your skin. Totally recommend coming here for the wide variety of services they offer. Also the products they use are top quality.

Lyndon Macomber

Jun 2, 2018

Was there on a voucher for a missed connection. My stay was less than 12 hours, but everything worked perfectly. Melissa at the front desk was amazing with my situation, which was greatly appreciated in my tired state. Check out was also seamless. I would definitely recommend the hotel as well as consider future stays here.

Dan P

Apr 29, 2018

Hotel was close to the airport with a quick shuttle to and from the location. For the price I got an adequate room for an overnight layover. However the night staff was super friendly. My friend dropped his cell phone in the cab and they promptly helped him call the lost and found and retrieve the phone an hour later. The front desk staff went above and beyond their responsibilities and I would come back again thanks to them.

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