Grande Rockies Resort - Bellstar Hotels & Resorts - Hotel/Motel - Canmore, AB - VerView
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Grande Rockies Resort - Bellstar Hotels & Resorts

Grande Rockies Resort - Bellstar Hotels & Resorts

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3.9 Google Review
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901 Mountain St, Canmore, Alberta, T1W 0C9, Canada
(403) 678-8880 www.granderockies.com
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Google Reviews

Refresh Reviews 3.9
Jul 21, 2018
Our weekend started out with a terrible booking mix up at another hotel. The mix up turned out to be a blessing in disguise. We ended up at Grande Rockies Resort as we are scheduled to have a wedding walkthrough tomorrow anyways. Upon hearing our story, the concierge upgraded us to a 1 bedroom suite and was very pleasant and informative. Also, the food is amazing. This chef can cater my wedding! Amazing experience.
Jul 10, 2018
It started before we even checked in with a mix up on the booking. An offer of a room upgrade which was then retracted when they found the booking. We came from UK via a week in Nee York and this was the Worst nights sleep I’ve had anywhere! AC sounds like a jet engine in the room. Couldn’t sleep with it off as room then felt like a sauna. Left it on and it kept us awake all night. Then the balcony was overlooking building work which started early in the morning. Good job we hadn’t slept as this would have woken us up very early. None of which was mentioned when we booked! I would not recommend staying here and would never return.
Jun 18, 2018
The 3 bedroom double condo we rented was very modern, in good repair and comfortable for our multiple family group of 8. We arrived at 9:30pm on a Friday evening June 15, 2018. The checkin staff was friendly but most interested in convincing us to buy into the condo for permanent use. We were exhausted and has no choice about listening the sales pitch. Even though the price was not low to rent, we encountered 3 different parties wreaking of alcohol, screaming outside at 3am and being too obnoxious to share an elevator. The parking was really confusing and although we had an assigned parking spot for 2, two other cars had the same assignment. We would stay again as it was very comfortable to have multiple spaces with very nice amenities in a great location, but would be prepared for grossly drunk weekenders and low parking availability.
Jul 19, 2018
It's a decent hotel. The rooms look a lot bigger in pictures unfortunately, but it does have a microwave which is useful. The staff is nice and accommodating. Parking is free. It's 20 minutes to Banff which is an excellent, affordable stay right outside the ridiculously priced national park.
Jun 17, 2018
At first glance the hotel is beautiful and I'm sure the main building is but the separate "annex" hotel is pretty mediocre and also inconvenient. Looks like something I'd see at a best western but for double the price. Only positives of the room were the balcony and the great shower (although it would have been nice to have a bath considering we had 2 kids with us) It wasn't dirty but also wasn't spotless... Hair dryer could most definitely be updated. Beds were comfy but not great. The front desk staff were friendly so no complaints there. No complimentary breakfast which is kind of crazy considering the price of the room... there is a bar right across from the annex building so it was pretty loud and also smelled like grease outside the balcony. View was nice other than the power lines and construction.... The pool was probably the only thing that made the hotel worth it. It has a great area for kids and a big water slide. The hot tub leads outside which was incredible but there isn't much space for your belongings as there are no lockers and only a few chairs. Overall our stay wasn't awful, but next time we are in canmore we will find elsewhere to stay.

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