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Windtower Lodge & Suites

Windtower Lodge & Suites

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3.5 Google Review
160 Kananaskis Way, Canmore, Alberta, T1W 3E2, Canada
(866) 609-6600 www.windtower.ca
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Google Reviews

Refresh Reviews 3.5


Jun 13, 2018
We hosted our son and daughter-in-law’s brunch the morning after their wedding that was held at Cornerstone Theatre. Aaron, the Food and Beverage Manager of the Wind Tower, went above and beyond to offer a hot buffet to our wedding guests with private use of The Wind Tower Patio and restaurant. It was the perfect ending to a perfect weekend. Thank you so much. With much appreciation, Stanton and Stacey

Jul 18, 2018
The room was adequate, it did smell like someone smoked in there. For the cost of it I expected it to be nicer. Service at the restaurant for supper was terrible. I ordered a drink and food... The drink special and food special. They got both of them wrong. It took 30 minutes before we even got water. Breakfast service was great.

May 6, 2018
This hotel tries so hard to make it a great experience! Fair size room, comfy bed, large bathroom. A few extras that this hotel does that I've never seen before: freshly baked COOKIES in the room (they're so delicious)! MAKEUP REMOVING WIPES (as a woman, I appreciate this thought so much!). Even those two made my experience so much better. Yummy breakfast.

Jul 19, 2018
We stayed in a standard queen bed room (there are other rooms that are suites with little living rooms etc but we wanted the inexpensive option). Pretty reasonable but small space, friendly staff, older style decor but the bedding is updated.

Feb 23, 2018
We have stayed at Windtower several times and always found it very comfortable, well supplied with towels, blankets, sheets and dishes, and all appliances working well. It was also generally very clean and tidy. This time however, we had to ask for more dishes, sheets and had to have someone come to reset the fireplace. We also found that the toilet was not flushing properly and we ended up with it flooding the bathroom. This was late in the evening and we then had to wait until 12:30am before anyone came. The dishwasher was very noisy and took far too long even for a short cycle. The microwave ended up burning our popcorn as well. The room was not as clean as it should have been. We found leftover popcorn in the bedroom and candy under the sofa. On a positive note, the staff were very friendly and the food was quite good. We especially appreciated the complimentary coffee and the lemon and lime water always available. There needs to be upgrades all around and some rethinking about parking fees and improving the hot tub.

INDUSTRY BLOGS

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