Sandman Hotel Lethbridge - Hotel/Motel - Lethbridge, AB - VerView
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Sandman Hotel Lethbridge

Sandman Hotel Lethbridge

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3.6 Google Review
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421 Mayor Magrath Dr S, Lethbridge, Alberta, T1J 3L8, Canada
(403) 328-1111 www.sandmanhotels.com/locations/alberta/lethbridge/hotels/lethbridge-let?property=LET&currency=CAD
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Refresh Reviews 3.6
Jun 16, 2018
I travel to Lethbridge for work often. I've stayed in a few places. This is by far the best. Pay the extra little bit (not much more than the cockroach motels) and you will be pleased. The staff is wonderful, the rooms are big, the beds are comfy and the blankets are heaven. They are beyond pet friendly. There is even a little park out back for my dog to run around. I highly recommend the sandman and if I come back to Lethbridge, I won't stay anywhere else!
Apr 8, 2018
I booked online with my visa debit card as we were on our way there. Upon arrival at about midnight while checking in I was informed that I have to have a credit card in case of damages to the room. Well I don't have one so I asked if he could simply take the deposit required for the credit card out of my debit and then just refund me at time of check out. He made a big deal of it and said he will make an exception this one time. I paid double the deposit through my debit and went to the room. The booking said it would be 2 double beds. Normally in my experience doubles are at least queens or fulls but no.....we had the tiny double bed to share. There were no windows to open for air flow. They are attached to a Dennys so naturally I assumed there would be a discount to breakfast for staying at the hotel......nope! Honestly I will never stay there again or in any sandman hotel in fact. I don't need a credit card and will not be forced to have one simply cause a hotel changes it's policies and doesn't inform their clients of this anywhere at the time of booking online. I found this new stipulation in the fine print after check out and receiving my debit deposit back in full. I was ready to walk out and go to literally any other hotel where I wasn't going to get hassled.....comfort inn in Lethbridge has never given me a problem with this and their amenities are far better and more worth the money and have significantly better customer service.
Jun 24, 2018
This place is ran down, dirty and smells like it has been smoked in for years. Not only that if you are looking to get a decent night sleep good luck. I heard traffic all night long. I am giving it a 2 stars instead of 1 because of the staff. The little cleaning lady with a raspy voice was very sweet. The front dest lady was also helpful.
Jun 20, 2018
The people at the front desk were nice and informative, had an awesome time. Room was clean and fresh, coffee from the coffee maker was good. Overall great experience.
Jun 29, 2018
No room service between nights... Had to reuse the same towel, ran out of shampoo, was very disappointing. I've come to expect better from Sandman.

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