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Quality Inn Medicine Hat

Quality Inn Medicine Hat

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3.7 Google Review
722 Redcliff Dr SW, Medicine Hat, Alberta, T1A 5E3, Canada
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Google Reviews

Refresh Reviews 3.7


Jul 6, 2018
The room was a bit small but clean and well kept. My issue was with the customer service. Clearly there were some new staff being trained but check-in should not take 25 minutes including an interruption from the manager that didn't have anything to do with checking me in. Some training in professionalism would go a long way here. Evening staff was unable to direct the pizza delivery to our room and we found him wandering around looking for it. Check out wasn't much better with me standing at the counter right in front of the clerk for a good 30 seconds before she acknowledged me. I would consider staying again in hopes there has been some training done but it really left a bad taste in our stay

Jul 7, 2018
Staff were super friendly! Even at 1 am, the customer service was amazing! The room was a 10/10 for cleanliness. For the price the rooms were average size, I was impressed as it is a 3 star hotel. The breakfast included was great, and very convient you can park your car in front of your room.

Jul 9, 2018
The inn is a lovely stay. Definately a five star rating. I would recommend to anyone wanting a high quality stay for a reasonable price. Their service was so wonderful and the staff were lovely. Tell ALL of your friends to stay here

May 5, 2018
No no no no. First we were offered a room that still looked and smelled like the party from last night. Sure we will take an upgrade. Thank you for the rusty bathroom sinks. The black/green slime in the jacuzzi tub because the tap leaks. I would fill it up and relax but there is no plug. Wait I found it on the coffee table. 27 degrees is an awesome comfortable temp to sleep in because the ac makes noise but that's it. The hallways were fun at first with all the strange left and right turns. It was like navigating a corn maze. Not a level hall way in the place made it more like navigating a farmers field. Half the place smelled of wet moldy carpet thanks to a pool over fill. Oops. No one was watching. Oh and the pool was great too. The bottom is like being at a real beach. All sandy and gritty just like the real thing. Just as green/black as the tub in our room. Our group rented 4 rooms on total. Rest assured we will be staying elsewhere next year.

Feb 25, 2018
Awesome hotel for the price paid. The room was big with really comfy beds. The fitness center was a decent size and the pool and hot tub area was clean. The staff are friendly and the area was quiet. The hotel was also a closer distance to downtown from the other hotels. The continental breakfast was like any other hotel. The one main difference was Gayle sits in the room and assists with stocking the food to make sure nothing is running out. Thank you quality inn. I'll be back.

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