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Best Western Plus Regency Inn & Conference Centre

Best Western Plus Regency Inn & Conference Centre

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4.2 Google Review
32110 Marshall Rd, Abbotsford, British Columbia, V2T 1A1, Canada
(604) 853-3111 bwregency.bc.ca
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Refresh Reviews 4.2


Jun 18, 2018
The staff was great and welcoming and always smiling, the beds were great! Me and my kids had such a good sleep. The breakfast was awesome!! Had so much to eat and more of a selection that I ever thought they would have. The room cable has a lot of channels I watch at home which was a bonus, good parking close to rooms, has decent pool and hot tub which was good after a long drive. The staff and even maintenance guy was inviting and super friendly, the hotel restaurant food was also good. It was close to all the places I was going the next day, the zoo, the kids fun castle and not to far from Vancouver. I would defiantly recommend this hotel to anyone. I am very picky and usually don’t give such good reviews for hotels but this one was great I will be coming back for another stay when I am out this way.

Jul 22, 2018
Had a bad experience with this hotel. The rooms were ok and standard best Western. We were here with a big work group and had multiple rooms booked for few nights. There was a change in plan that required us to check out 1 day earlier than planned. The hotel lied to us saying this change is not possible due to the booking portal. We called and confirmed that it is not the case. When presented with that info, the lady at the reception said that the management does not like people checking out early and that's the reason. They pretty much scammed us all out of an extra days pay. I will not be visiting again nor will I be looking to best Western properties.

Jul 5, 2018
Just an average experience. But extremely disappointing to have inflexibility to change booking dates. The hotel wanted 2 weeks notice on change of date. Charged us for an extra day that we did not stay for. I have never experienced this with any other hotel. Will not stay there again.

Jul 11, 2018
It's a great place to stay for a reasonable price! it's a very clean place, cozy, excellent customer service and at breakfast time and at the restaurant the food is yummy and the best for us was they have gluten free menu for people with this allergy. We would definitely stay in this hotel on our next trip.

Jul 5, 2018
The family suite as the Best Western Plus fit our family of 6 perfectly. We were very comfortable in the two bedrooms. The kids enjoyed the pool and the full breakfast the next morning was a great surprise compared to the usual stale croissants and fruit normally presented at a hotel breakfast. Definitely stay here again!

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