I normally stay at Hilton hotels when I travel for work but they were all booked up this week so I stayed at this Days Inn instead. I was pleasantly surprised - the room was clean, bathroom was nice, breakfast was fine. But the staff was outstanding. First of all, I somehow accidentally booked two rooms when I only needed one. Instead of getting mad at me when I checked in the front desk staff simply cancelled my extra room and left me with the better room at the better rate. Then, I found out they only have down-type pillows in the rooms. Not sure why but I always wake up with a headache when I sleep on this type of pillow. I thought I’d be okay for a week but I woke up the second day with a horrible migraine. I went to the front desk and asked if they had any other pillows. The very nice guy at the front looked through storage and found me two normal, cotton-type pillows. Yay!!!! He could have just said that they didn’t have any but he went the extra mile to search them out for me. I woke up the next day feeling great. Finally, when I checked out, I saw that some information that my work requires to show on the receipt (for me to get reimbursed) was not there. The same front desk guy (sorry I didn’t get your name!) had no problems adding the info to the receipt for me and printing a new copy. Overall good rooms but great staff. Thanks again!
