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Pacific Inn Resort & Conference Centre

Pacific Inn Resort & Conference Centre

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3.5 Google Review
1160 King George Blvd, Surrey, British Columbia, V4A 4Z1, Canada
(800) 667-2248 www.pacificinn.com
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Google Reviews

Refresh Reviews 3.5


Jul 9, 2018
The hotel is a bit dated and dingy looking on the outside. The room wasn't fancy, but it was comfortable as clean. When we checked in, the front desk person wrote my credit card number on the back of the statement for our stay before she ran it for a hold for incidentals. When I asked why she was doing that and what secure space it was going to be stored in, she said they usually use a machine for it but my card number was unusual (it's an USA bank card and we were in Canada, I have no idea whether they have different formats for credit cards there). She indicated it would be stored in a secure drawer. When we checked out, the sheet of paper was definitely not in a secure place, as it was in a filing box behind the counter, not locked up. Time will tell whether my credit card number has been stolen.

May 27, 2018
Worst service ever and NEVER coming again! We had called 2-3 hours earlier to check to see if we can check in early since it said we could. We weren’t and they said our rooms would be available at 3pm check in time. We get there around 3:15 pm and they tell us the only one room was available and we had reserved weren’t ready, when we had confirmed earlier they would. They said MIGHT be ready in an hour. We woke up at 5 am in the morning and we’re tired. There was a party of 8 people! I asked them to refund part of our money since they didn’t have our rooms available even after confirming prior. They than gave us two other rooms. A couple or hours earlier I went to get shampoo and conditioner for other family members since it’s mostly women and we would need more shampoo and conditioner and soap. I ask for two sets which has shampoo, conditioner and soap. And one extra bar of soap, she only gave me two bars of soap and said it would be brought up later. IT WAS NEVER BROUGHT UP LATER! They have the DRIEST CRUSTIEST TOWELS EVER! The hotel is run down the queen size rooms they gave us well it really is a full bed. Not only that I heard them say it had SINGLE beds! Ridiculous!

May 27, 2018
The Pacific Inn is a long time hotel at this location. All the locals know this Hotel as the "Pink Palace" or a least that's what we call it. We stayed here a week while doing our renovations a few years back. Great swimming pool and fitness centre, with daily classes and lessons for both. We have attended and used the conference facilities since and always have enjoyed this hotels atmosphere and atrium. Thanks for the fun times and we will be back ....

Jul 10, 2018
This hotel is right by the Canadian border, which means you are quite distant if you are planning to travel to Vancouver or Richmond. We took a night here because of the inexpensive prices. Upon walking in, you're able to see and smell the tub. I can tell that at one point, this was an extremely beautiful and elegant hotel. Times have changed, and it doesn't look like this hotel has had any upgrades since it was first built --- guessing 1980's? It's inexpensive in comparison to the other hotels, so you can expect there to be less service. There aren't a whole lot of towels prepared, but they do offer shampoo, conditioner and lotion. The wifi worked great in the middle of the night and at 4AM, but once people started waking up, the internet was of no use. Nothing would load once 6AM rolled around.

Jul 22, 2018
I like it. I live 5 minutes away and still stay here. It's like a mini vacation to mexico. The rooms and facilities are a bit dated, but personally I think it adds to the character. Word is they are going a full Renovation and rebranding in the near future. Hopefully they don't ruin the vibe.

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