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Sorrento Inn

Sorrento Inn

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2.7 Google Review
1277 Trans-Canada Hwy, Sorrento, British Columbia, V0E 2W0, Canada
(250) 675-2885
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Refresh Reviews 2.7


Jul 2, 2018
Can't give lower than 1 star! - discusting place that is vastly overpriced. Infested with ants and earwigs and flies. We had booked ourselves a king room but when we arrived they had put us in a double twin saying we could put the beds together - not possible as they were in different areas of that room with not enough space in either to put them together. The rooms themselves look like s**t with paint on the wall switches, hinges and trim. There was no phone, clock or available power outlets. Faucets leak and micowave was broken, never mind the food splattered inside. The handle was broken off the fridge and the cupboard handles for the"kitchen" were in a baggie on the counter. The AC didn't work and I don't think I would have trusted it if it did. Found a dirty used towel hanging in the shower and the first towel I pulled off the shelf was dirty with something dried on it, the others were stained. There were holes in the ceiling and the cover was missing for the bathroom fan -didn't look that had ever been cleaned. Our TV did not work and when it did was so fuzzy I did't bother wearing my glasses because it did't make any difference. Every image on their website is false and I think the only true statements about amenities was, yes they have toilets and wifi. We tried to contact the front office before leaving but it was still locked at 10AM with no one around.

Mar 3, 2018
Staff was very polite and accommodating. The bar next door has great food and a good vibe. Staff member Amy went above and beyond by taking care of my laptop and backpack while I went out on a day-trip.

May 6, 2018
The bar next door was pretty good. Would definitely check it out again.

May 5, 2018
We checked in, looked at the walkway and greenspace behind the hotel strewn with garbage, opened the door to our room and got our money back. I'm still in shock.

Aug 25, 2017
An extra charge of $20 a night was added to the bill for a pet charge... they hand wrote our visa number on a check in sheet like the olden days of carbon visa receipts that are easily duplicated... the room was not serviced .. we had to go to office to get fresh towels.. .. we do not recommend Sorrento Inn to anyone!

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