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Arbutus Inn

Name: Arbutus Inn
Address: 2898 Douglas St, Victoria, BC, V8T 4M9, CA
Telephone: (250) 386-1000
Price range: $$$

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3.4 Google Review

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2898 Douglas St, Victoria, British Columbia, V8T 4M9, Canada

(250) 386-1000 www.arbutusinn.ca

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Refresh Reviews 3.4

Jeffrey Murphy

Jun 23, 2018

The hotel is solidly decent, but with a few things to improve. Staff were courteous and moderately helpful and the rooms were clean and comfortable. Beds were moderately soft and the rooms equipped with TV, microwave, and mini fridge. Hot and cold water in the shower were mislabeled; probably a building code violation. Parking was a bit awkward, as it's a tight lot and shared by a car rental agency. Location is very good — a short 20 minutes walk from Chinatown. The staff are vacuuming the hallway starting around 9 AM, so don't count on sleeping in; there's also noise from the car rental lot behind the hotel. For cyclists, note that there isn't any bike rack (why??) and no secure overnight storage; I was directed to keep my bike rental in my room at night, which wasa tight situation. No breakfast, but there is a 10% guest discount at a nearby restaurant.

Elizabeth P

Jun 28, 2018

The manager and staff are super friendly. They were full of answers for all my questions. They helped me find great places to eat. Was surprised at the $150 dollar deposit you have to put down for the room but I got it back within a few days of leaving. The two bed suite with kitchen was really nice. Hotel was kept clean. Beds were comfortable. The hotel is located weirdly between several streets and with the construction on the streets it was interesting to get into, but I would go there again.

B Mcdonald

Jul 11, 2018

It's a dive hotel. Bathrooms are BEAUTIFUL. Rooms are fairly small other than that. Looks clean when you first walk in, but don't look behind the bed (found BLOOD on my last night when I dropped my phone) Behind the bathtub smells of mold. Fingerprints all over the mirrors. Service was kinda meh. I may be old fashioned but I like to be greeted by someone when I walk in somewhere. It's also a really seedy area. Hotel smells like pot and there's always some bums outside rifling through garbage and yelling at people. It's an okay place if you're just using the room to sleep, but I would never vacation here.

Ruth Waugh

Mar 21, 2018

The staff at the front desk are excellent. Made every effort to help us and make us comfortable. My only complaint is there is a lack of parking and our vehicle is a little larger than some so it was kind of tight. Besides that we were very happy. Good value for your money.

Wayne E. Arnold

Feb 8, 2018

Service was professional. Rooms were very clean and cleaned well everyday. Windows can open to let in air, if need be. Micro and cold fridge. Boiling hot water. A ton of buses right out the door. A great number of sports bars within easy walking distance.

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