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Holiday Inn Vancouver-Centre (Broadway)

Holiday Inn Vancouver-Centre (Broadway)

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4.1 Google Review
Vancouver, British Columbia, V5Z 3Y2, Canada
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Refresh Reviews 4.1


Jul 23, 2018
I was going to give them a 5 star rating after my 12 nights stay, but on the way of checking out... I must take 2 stars away. The management should be mindful at training their staffs to be aware of which guest is line up and which guest just cut through the line up. I waited in the line up for a while a little kid, just cut through the line and ask for password for the computer in business center. And another 2 Chinese women, cut the line to check out their units. I confronted that 2 women but the staff wasn't aware and choose to service that 2 women who didn't respect other 3 people in the line up for a good 10 minutes. One negative experience ruin the whole experience. That kid is small, so I don't mind him cutting the line. That 2 Chinese women are fully grown adults. Hotel staffs should reject their requests and ask them to line up. July 23 update: Please remember I can understand Chinese conversation. One of the woman is in fact just returning her key. The other woman in fact was checking out her room just like me. That made all three people in the line up feeling like an idiot. Now, if I feel like an idiot, how should I give 5 star for my experience? Another point to mention, what's little kid doing in the business center? Is he the next Gill Gates? Or just playing online games? I still maintained 3 stars to recognize the rest of the team are awesome and their dedication to serve all people.

Apr 15, 2018
Hospitality was too good, very friendly and professional. Had comfortable beds and pillows. Always served with smiling face. They helped to get taxi on need. Location: close to bus station and train station They had coffee maker and small refrigerator. They have wheel chair accessible entrance, swimming pool, complementary breakfast buffet. Nearby there are many shopping places

Jul 22, 2018
Staff were very courteous and helpful. While on a visit to one of their guests I had left my wallet in their room and they were very helpful in letting me back into the room after the guest had already checked out. I got my wallet back!

Jul 12, 2018
Typical Holiday Inn with friendly staff and front desk. Rooms nice and clean. Lack soda and snack machines and nearest drug store 2 blocks away. Michaels next door has some snacks in a pinch.

Jun 18, 2018
Room was nice and clean, staff was great, especially front desk. Had 2 rooms that I was in, and both had great views of this beautiful city!!! Thank you for yet another great stay!!

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