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Kokanee Beach Resort Motel

Kokanee Beach Resort Motel

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2.9 Google Review
11610 Rogers Rd, Lake Country, British Columbia, V4V 1X8, Canada
(250) 766-2525 kokaneebeach.com
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Google Reviews

Refresh Reviews 2.9


Jul 7, 2018
Dirtiest, most outdated motel I've ever seen. Filthy bathroom, dead bugs all over the floor. On the website, it looked like such a fun place to bring the kids. The beach was smelly and there was a huge, dead goose that had been there for a week. They wanted to charge $170 a night!

Jul 23, 2018
Terrible customer service. We booked last minute, but had to cancel five hours later as we didn't make it. We were willing to pay partial cost for a cancellation fee, but they still charged us 204$ for a room that was not used.

Jul 23, 2018
Booked a double room last minute, then called to cancel the booking a few hours later when plans changed. Was told “it doesn’t work that way” and we were charged the full amount for a room we didn’t use. They have no cancellation policy, and you need to give a credit card when you book. Can’t comment on the place itself as we never saw it, although judging by other reviews it doesn’t sound like we missed out on much.

Aug 9, 2017
Will not be going back to this "resort". Do not be fooled by the name, it is NOT a resort. It is a motel. We did not have hot water to start off with, Wifi was non existent (which the owner claimed was working fine and all the other guests had no problems with it), there was construction stuff on the back porch, no screens on either front door or back door, the water stunk of dead fish/ mildew, and the kitchen was poorly stoked. We had to buy our own drinking water, bring our own plates and utensils, use our own dish towels and clothes. Bring everything even if you think you don't need it!! The manager plays favourites with the long time guests.

Jul 4, 2017
Don't get fooled by the "lakeside rooms". There is extra charge for those but not worth it. The lake is on the side of the rooms, only one or couple are good, others far away. We stayed for quite a bit, they did not clean the rooms even once. No linen changes for the days. Wifi didn't work. Complained, but they did not get it fixed. The whole idea is spend a little bit extra, stay at a good place. Not worth of beach resort.

INDUSTRY BLOGS

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