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Shoreline Resort

Shoreline Resort

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3.9 Google Review
926 Lakeshore Dr W, Penticton, British Columbia, V2A 1C1, Canada
(866) 898-5219 www.shorelineresort.ca
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Refresh Reviews 3.9


May 12, 2018
5/5 The staff is wonderful the manager Joy is simply Amazing I will definitely come back..... I wrote this two 1/2 years ago. Now tho im changing my rating to 2/5... my family and I have always made a point to go to this Resort the staff has always been friendly we have been going there for close to two and a half years every time we go on vacation we always go to Shoreline but this last time I have to say I will never go back to Shoreline resorts the person at the front desk her name is Leslie.she was rude didn't know what she was doing with more then one thing! and it wasn't just with me!!!! I witnessed her being extremely rude on the phone with a lady who was over seas looking for what im assuming was the guest that was no longer there. I am absolutely disgusted of the way she spoke not only to myself but how she handled that phone call while I was standing in the office I found her extremely abrasive rude and when she didn't know what she was doing she called on somebody who doesn't work there to help her.... I am so sad to write this for this resort as I love everyone else who works there honestly they treated my family like their family.. but I do not have to spend my hard earned dollar at a place that will treat their customers are even their potential customers like that we will not be coming back ! On a side note.... if you don't care about how rude people are or how your spoken to, and are looking for a clean and quiet place to rest your head for a night this is your place! Every other staff I have encountered that works here is absolutely amazing and they all do their job extremely well!

Jun 25, 2018
Great staff and location. Clean, but very dated so it almost doesn't feel clean. Personal cleaning supplies (shampoo/soap) exist, but are in little sachets that are impossible to open once your fingers are wet.

Apr 22, 2018
Great staff. Great view. We were going to eat out but used the on site bbqs. Amazing stay

Mar 24, 2018
This place is a dive. If you are a smoker it’s the place for you. They want a $300 deposit for smoking in the room. Yet the first room we were given had been a month to month rental and according to the manager herself had been smoked in. Every ashtray out side the rooms was heaping with buts. The manager her self was an obvious heavy smoker who tried to argue that smoking doesn’t kill. So if you want an old run down place to stay in that enables smoking it’s the place for you. Not me, never again!

Jul 22, 2018
DEBRA a horrible staff member. Came up for a bachelorette and she’s was so rude and passive aggressive to all of us. Talking badly about the other staff members. We are paying guests and to have her yell at us and be a total b from hell made our experience not as pleasant as it should have been.

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