Black Rooster Guest House & Apartments

If you're in Prince Rupert, BC this is great place to stay if you have multiple people. Staff was friendly and very accommodating

Stayed here for 4 weeks in June as I was here to deliver my baby in Prince Rupert from up North, intended to stay for all of July to have a baby July 17th but they were unable to accomodate and asked if we would move out for a prebooked reservation for 7 days in the middle of the month the week I was due. NOPE. They had a 4 day booking in JUNE as well that, in order to relieve the bother, I had to split the cost to upgrade them to a better room for their stay so we didnt have to move out for 4 days in June (even at this time I had planned/booked and paid to stay for 2 months!) Upon arrival, the room was very dusty, the floors had dead wood bugs and spider carcasses under all the furniture and cobb webs on the cieling. It had not been cleaned to our prior arrival after the winter season of not being used. I had to purchase my own cleaning supplies and they lent me a vacuum that had never been emptied or cleaned out as it shot rocks and dirt out more than it cleaned up. The house keeping staff here are very friendly and helpful, they brought me fresh linens weekly and would take care of my recycling if I would leave it in the hall as they would take empties as well. The owner was less accomodating. I wanted to pull out the hide-a-bed to watch movies and there was no sheet or cover on the dirty mattress, he would not let me get one unless i paid a $20 fee for additional linens. I was shocked. On top of the pre-booked guests move in and out fiascos, not putting those guests into EMPTY rooms, as they were an upgraded more expensive room, that also added to my displeasure. Laundry is $2 wash and $2 dryer on site, there is a phone in the lobby though make sure you have the hotels contact number with you incase you forget your keycard and get locked out. There is not a regular person stationed at the front desk and you need to contact the owner to come to the premises. There is no Gym or games room as listed in the amenities though I was told when we arrived 3 weeks ago it would be ready within the week. Still not available. The BBQ works great and the garden is beautiful with a nice deck to enjoy the good summer days on. Over all, nice sized suites, could be better furnished and updated (i was in apt 9, and older unit). The bed fram was horrible (very noisy whenever you move) and the mattress NEEDS to be replaced. Overall happy with our stay, but will be staying airbnb for next month.

The walls were a little thin and we were woken up by other guests entering the common area at 1am, but the suite was very well stocked and comfortable.

Best place to stay in Rupert. Great, great ownership & staff. Accommodations second to none. 😃

Nice rooms and clean. The shared spaces between the rooms was new to us so be aware of that