The Listel Hotel - Hotel/Motel - Vancouver, BC - VerView
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The Listel Hotel

The Listel Hotel

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4.4 Google Review
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1300 Robson St, Vancouver, British Columbia, V6E 1C5, Canada
(604) 684-8461 www.thelistelhotel.com
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Refresh Reviews 4.4
Jun 25, 2018
4 people stayed in a room with 2 queen beds. Very comfortable beds. Toilet cabinet, needed to be patched up- chipped door. Each morning, pressed coffee was delivered after we made the order, the night before - it was very good coffee. Only bad thing, free wine between 5-6 was great but we had to sit on the steps to socialize. There didn't appear to be a relaxing area. Please do something about that. The lobby was full of empty wine glasses, no service to remove them and a very tacky feel to the lobby of a nice hotel. Might be better to stop this free wine if you can't find a room for people to meet.
Jun 25, 2018
There was free wine in the lobby when we arrived! Our room had incredibly cozy pillows and a wonderfully soft and comfortable mattress. We also enjoyed a balcony with water views. I especially appreciated the compost bin and reusable glassware! The employees had great recommendations for dinner and brunch and were very helpful when needed. I would highly recommend!
Jul 22, 2018
After a poor experience with another hotel we found the listel. Beautiful building, free valet parking and free wine between 5 and 6. Wonderful staff, exquisite, spacious room and they even have free sparkling water dispensers on each floor. I would stay here again and recommend it no problem!
Feb 19, 2018
Hotel is located in the heart of downtown Vancouver. There are surrounding shops, restaurants, bars, market and drug stores. The place can get somewhat long to check in, as they only have one person to check in and no valet person in sight (even though they provide such service), and security is only available on the weekends in the evening hours. I liked the hotel, because they are very environmental friendly and has filter water fountain that guests can fill up on the bottles they provide. Another thing I also liked, they have few historic art pieces inside the hotel on each floor and rooms. The hotel does offer room service, they have in house concierge, in room safety box, 24/7 valet car ready, and they also have evening one hour wine hour on the main floor for stay in guests.
Feb 22, 2018
I booked a reservation based on the good ratings and reviews for this hotel. Much to my dismay I ended up cancelling my reservation after checking in and seeing the condition of the room. There were several hairs in the bathroom indicating a less-than-thorough cleaning before my check-in. There were also nail clippings in the carpet. Yuck! The detailed attention to cleanliness was very poor. To the credit of the hotel, the manager did offer to clean our room again (which they claimed they did while we were out, but upon return to the room the same hairs were in the bathroom). At that point they offered to move us to another room. That room had the same issues. Crumbs in the closet door track, hairs on the bathroom floor, and clothing tags on the carpet, indicting to me that it wasn't vacuumed. Detailed cleanliness should be the #1 priority for a hotel. The manager finally let me cancel the reservation without penalty (well I did have to pay $20 for parking), but she also said, "I can see you won't be happy and no room will be clean enough for you." Would anyone else be okay with hair and nail clippings?

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